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January 25, 2007, 11:00am – 1:00pm EST
Finance Outsourcing and Shared Services
- Ned K. Worthington, Director, Shared Services Partner Management, AOL LLC Learn More

Achieving Greater Shareholder Value with Continuous Improvement of Finance Processes

The global market for finance and accounting outsourcing services, which reached over $30 billion in 2003, will reach $47.6 billion in 2008, according to a study by IDC, a US research firm.

Finance and accounting business process outsourcing, is one of the largest and fastest growing segments within the BPO offering. Cost-cutting and concentration on solving strategic business issues remain the primary reasons for F&A outsourcing. A commitment to continuous improvement in finance and accounting is a key to an outsourcing contract.

Whether you establish a captive offshore center or think about outsourcing your finance and accounting areas to third party companies you have to evaluate all concerns, clearly understand TOTAL costs involved and the impact of this change. Major issues that finance and shared services executives face today include developing, adapting and sustaining global strategic processes, insuring and measuring that your policies are in place, and that the process is maintained for all regulations and policies.

In this web conference our speakers will discuss how to decide which business model is more efficient for your organization and present their best practices in effective transformation and outsourcing of the finance and accounting processes.  

Take away points include:
    • Finding the right balance in what you need to outsource, offshore or leave internal: evaluation and benchmarking
    • Do’s and Don’ts  when consider outsourcing of finance
    • Evolution of finance and accounting in shared services
    • Regulatory compliance
    • Global process management and standardization

  • Corporate Controllers
  • Finance Directors
  • Accounting Directors
  • VPs, Directors Shared Services Centers
  • VPs, Directors of Outsourcing
  • VPs, Directors of Business/Corporate Services
  • VPs, Directors Business Improvement
  • Chief Sourcing Officers
  • Directors of Operation



Ned K. Worthington, Director, Shared Services Partner Management, AOL LLC

Ned began his professional career in the Credit and Collections area over 20 years ago and joined AOL in early 2000 to design and implement AOL’s Credit and Collections organization.

In order for Finance to support AOL’s new business model, it needed to re-tool its financial processes and systems in a short amount of time, and in late 2004 migrated to a Shared Services platform. Ned integrated the Credit and Collections, and Cash Application groups and began exploring and testing low cost service delivery options that would also meet the transformational requirements in his area.

Building on this early success, in early 2005 Ned began leading a project to assess options for the entire Shared Service Center. After evaluating options at AOL’s captive center operations, and conducting an RFP process with BPO service providers, AOL determined to move forward with HP.

After completing the contracting process, Ned led a team of key AOL’s SSC leaders and a transition team from HP to establish a footprint in Bangalore India in support of 12 distinct process areas, and now oversees the governance and partnership management activities of the BPO relationship with HP.

Prior to AOL, Ned spent 13 years with The Sherwin Williams Company ending his service there as a District Credit Manager responsible for Credit and Collections Operations in the Northwestern States and Canada region supporting 80+ stores.

Ned grew up in Salt Lake City, Utah, and graduated Cum Laude from Ottawa University in Phoenix, Arizona with a BA in Management in 1998. Ned lives in Ashburn, Virginia with his wife and 3 kids and enjoys scouting and baseball with his boys, and playing his guitar.

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