Upcoming Webinars Archived Webinars Training Vitals Host A Webinar About Get Updates Contact
September 29, 2006 3:00 -5:00 pm ET 
Convergence of PBX and IP Networks for Today's Enterprise
- Craig Hinkley, SVP, Network Services, Global Enterprise Access and Desktop Services, Bank of America Learn More
- Eric D. Bozich, Vice President, IP Connectivity and Security Solutions, Qwest Communications CorporationLearn More

Seamless Migration to Next Generation Networks with Integrated Voice and Data

Archive Options
Full Archive
Podcast Options iTunes 1-Click SubscribeAll Podcast OptionsListen Now! To all archive in the Podcast
IP PBX sales are expected to more than double within the next three years. From an enterprise perspective, how do you seamlessly migrate to an integrated voice and data system? Can your current TDM system be used in conjunction with an IP system or is new equipment required?

Cost savings and increased productivity are the reasons most often cited by companies migrating to IP telephony. The development of a convergence strategy to integrate voice and data will allow them to focus on their core business goals and customer needs.

Join Bank of America’s Craig Hinkley, one of Network World’s 50 most powerful people in networking, the architect in one of the largest VoIP-phone network rollouts as he shares his experiences of installing a next generation network.

Take away points include:

  • Integrating voice into existing data networks
  • Integrating data and voice systems: forwarding voicemails, video-mail to emails, and transmitting faxes to/from emails
  • Testing the reliability of the system
  • Internally organizing the implementation of the new system


  • Chief Information Officers
  •  Chief Technology Officers
  • SVPs/VPs, Directors & Managers IT
  • SVPs/VPs, Directors & Managers Telecommunications

Qwest's broadband network utilizes an IP/MPLS infrastructure and spans more than 156,000 route miles globally. The converged network, with its underlying optical connectivity, has capacity and advanced capabilities to support rates up to OC-768 and mission-critical applications including 4+ billion VOIP minutes per month, VPN and other hosted services. http://www.centurylink.com/.

Genesys Telecommunications Laboratories, Inc., an Alcatel company, is 100 percent focused on software for call centers. Customer service solutions from Genesys direct more than 100 million customer interactions every day. For information on software solutions for customer service, help desks, order desks, collections, outbound telesales and workforce management, visit http://www.genesys.com/.

Network World, Inc., the Leader in Network Knowledge, empowers Network IT Executives through education, information and community.  The leading provider of IT news, analysis, reviews, events and education, Network World publishes the leading newsweekly, Network World, hosts the most active online community, http://www.networkworld.com/ and produces educational seminars and events.


Craig Hinkley, SVP, Network Services, Global Enterprise Access and Desktop Services, Bank of America

Craig Hinkley has over 14 years experience in the telecommunications industry. His career started as a communications engineer and technical expert before progressing into Network Architecture and Design. Ultimately, he moved into technology management and is a business technology executive.


Mr. Hinkley manages Network Services for Bank of America’s United States operations. This includes all voice and data networks and services, operational delivery management and service assurance, Voice over IP transformation and network architecture. He is also responsible for managing the outsourcing agreement with Electronic Data Systems (EDS) for the build, deployment and operational functions of the data and voice products for Bank of America’s U.S. operations.


Bank of America’s U.S. network is the largest private Automatic Teller Machine network in the country supporting 17,000 ATMs. The U.S. Network contains 7, 407 sites; 403,696 LAN ports; 42,046 Remote Access Users; 449 PBXs; 298,449 PBX Ports; 12,000 VoIP Handsets; 241 million minutes of inbound 800 calls per month, and 34,847 MACs per month.


Mr. Hinkley’s prior responsibilities include:  Managing the Strategic Architecture and Security team which was responsible for establishing Network and Security Architectures to support Bank of America’s U.S. based strategic business plan; Architect and Project Executive for the VoIP transformation project, which is a project committed to deploying 180,000 IP Phones within the U.S. over the next 3 years.


Eric D. Bozich, Vice President, IP Connectivity and Security Solutions, Qwest Communications Corporation

Eric Bozich is vice president of IP Connectivity and Security Solutions in the business unit responsible for Internet Services and Applications.  Eric’s team focuses on product development, product management and marketing of Internet related services and network hosted applications for Qwest.


Bozich was named to his current position in 1998 and has continued in this role since Qwest acquired U S WEST in June of 2000. Previously, he was executive director of Internet product development team for !NTERPRISE at U S WEST. !NTERPRISE was created by U S WEST in 1992 to address the advanced data and network integration needs of customers in its 14 western and midwestern states.

He graduated with a Bachelor of Science degree in business from the University of Utah and received an MBA from Westminster College in Salt Lake City.


Copyright © 2016-2017 Honeycomb Worldwide Inc.