Role: Salesforce Data Product Owner / Scrum Master (PO/SM)
Location: Atlanta, GA - 3D Hybrid
Duration: 6-12+ Months Contract

Must have Skills -
8+ years of overall IT experience.
5+ years of hands-on experience as a Product Owner and/or Scrum Master in Agile environments.
Strong experience working on Salesforce (SFDC) platforms such as Sales Cloud, Service Cloud, and Experience Cloud.

Good To have Skills -
Salesforce certifications (Administrator / Sales Cloud / Service Cloud / Business Analyst).
Scrum certifications such as CSM, PSM I/II, or SAFe Agilist.
Experience working with onshore-offshore delivery models and client-facing roles.

JD -
SFDC PO We are seeking an experienced Salesforce (SFDC) Product Owner - Scrum Master to lead Agile delivery for Salesforce programs while owning product backlog, stakeholder alignment, and delivery outcomes. This hybrid role requires strong product ownership capabilities combined with hands-on Scrum facilitation to drive business value, predictability, and high-quality Salesforce implementations.

Key Responsibilities
Product Ownership Own and manage the Salesforce product backlog, ensuring alignment with business objectives and client priorities. Define product vision, roadmap, and release plans for Salesforce platforms (Sales, Service, Experience, and related clouds). Translate business requirements into clear user stories with acceptance criteria. Prioritize backlog items to maximize business value and manage trade-offs across scope, timelines, and dependencies. Partner with Salesforce Architects and Technical Leads to validate solution approaches and feasibility.

Scrum Master & Agile Leadership Facilitate all Agile/Scrum ceremonies:
Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Coach teams on Agile principles, Scrum values, and continuous improvement practices. Remove impediments, manage delivery risks, and shield teams from external disruptions.
Track and report Agile metrics such as velocity, burndown, burn-up, and release progress.
Drive Agile maturity and consistent execution across one or more Salesforce teams.
Stakeholder & Delivery Management Act as a single point of accountability across business stakeholders, product teams, and Salesforce delivery teams.
Facilitate requirement workshops, backlog grooming sessions, and release planning discussions.
Provide transparent delivery updates to leadership, including risks, dependencies, and mitigation plans.
Ensure delivery alignment with enterprise governance, security, and quality standards.
Salesforce-Focused Responsibilities Ensure functional alignment with Salesforce best practices and standard platform capabilities.
Support UAT planning, execution, and business sign-off for Salesforce releases.
Coordinate closely with Admins, Developers, QA, and Integration teams across onshore/offshore models.
Ensure production readiness, cutover planning, and post-go-live stabilization.

Required Qualifications

8+ years of overall IT experience.
5+ years of hands-on experience as a Product Owner and/or Scrum Master in Agile environments.
Strong experience working on Salesforce (SFDC) platforms such as Sales Cloud, Service Cloud, and Experience Cloud.
Proven experience managing enterprise stakeholders and cross-functional teams.
Hands-on experience with JIRA, Confluence, or similar Agile delivery tools. Excellent communication, facilitation, and decision-making skills.

Preferred Qualifications
Salesforce certifications (Administrator / Sales Cloud / Service Cloud / Business Analyst).
Scrum certifications such as CSM, PSM I/II, or SAFe Agilist.
Experience in Healthcare, Insurance, or large enterprise platforms.
Experience working with onshore-offshore delivery models and client-facing roles.
Exposure to Scaled Agile / SAFe environments.