Frequently Asked Questions

Have a question about Xtalks? Here's a list of questions and answers that are asked most frequently.


How do I register for an upcoming or recorded webinar?

For an upcoming webinar, navigate to an individual webinar event page and click on the “Register” button and, if necessary, enter any additional information required. After your registration is submitted, we will send you an email confirmation with a link to join the webinar, the email will be sent from Xtalks Webinars, feel free to search that in your inbox. 

For a recorded webinar, navigate to an individual webinar event page and click on the “Register” button and, if necessary, enter any additional information required. After your registration is submitted, scroll to the top of the page where you should be able view the recording, or refresh your page to view the recording. 

How do I join a live webinar?

To join a live webinar, click the link sent to you via email (sent from Xtalks Webinars). These emails are sent out two days and two hours prior to the start time. Be sure to check your junk mail just in case! If you’re having any difficulties joining a webinar, please contact us here.

Do I have to pay to become a member, register or attend a webinar?

Xtalks memberships are free. All Xtalks webinars are free to register and attend.

What is a recorded archive?

Archives are the recordings of our live webinars. They are recorded for your convenience so that you can catch up on any webinars that you may have missed or review any webinars that you attended. If you registered for the live webinar, you will automatically receive the archive link via email. If you did not register for the live event, you can register to watch the archive after the live session. Click Webinars in the top navigation to view all the webinars available. Archives can also be found in your My Profile section under My Past Webinars.

Who should attend these webinars?

Everyone who is interested in the topic at hand. No industry affiliation is required, just a thirst for knowledge and a broader understanding of the given topic. Every year, thousands of professionals register for Xtalks webinars to gain valuable industry insight, participate in the discussion and debate with their peers.

I don’t see any webinars that I’m interested in right now…

Make sure to update your settings so you can get the most personalized content available. Additionally, visit our Webinars page to browse through all of our upcoming or recorded webinars. 

How can I get involved with hosting a webinar?

Make sure to fill out this form and we’ll get back to you about the webinar opportunities that we currently have available.  You can also reach out to us immediately at 1(416)-977-6555 x371.  Learn more about hosting a webinar here.

I’m interested in a specific topic. Can I request a webinar topic?

We welcome any suggestions for webinar topics, speakers or ideas. Feel free to tweet us your suggestion @Xtalks. Or let us know through our discussion section of You can also use our contact form.

Can I get a CE credit, PACE credit or proof of attendance for a webinar?

For certain webinars, we provide credits, and this will typically be advertised to you on the event webpage. If you would like a certificate of attendance, send us an email with the date and title of the webinar, we can verify your participation by email, which may be used for your records.

Can I have a PDF copy of the slides?

If slides are available, separate from the recording of the webinar, they will appear on the webinar event page, under Webinar Assets, this will be visible after you register for the recording. Please refresh the page if you cannot view Webinar Assets. As a registrant, you should have received an email from Xtalks with a link to access the files.

Can I have a toll-free number or telephone number that is not listed for the live webinar?

The session will be audio streamed so you can listen to the presentation using your computer speakers instead of dialing in by telephone. To do this, after logging in by computer, simply select “Use Mic & Speakers” under the Audio Options located in the instruction panel that will be open on the right side of your screen.

If you do not have computer speakers, select “Use telephone” under the Audio Options to see a list of international long-distance numbers available.

For your convenience, there will also be a chat box located at the bottom of the instruction panel for you to communicate with our moderator and send questions/comments to the presenters.

The webinar will also be recorded and all registrants will receive a followup email from Xtalks within 3-5 days after the webinar with access to the archive.

What is a webinar?

Webinars are online presentations that can be viewed by anyone with an internet connection. Webinars are also referred as webcasts, webconferences and online seminars. Each webinar is a live, interactive event usually spanning 30-90 minutes and may include a session where attendees may ask questions. All of our Xtalks webinars are free to register and attend. Click Webinars in the top navigation for a complete listing of events.

Membership & Registration

Why should I become a member of

Members gain access to our huge searchable database of recorded and live webinars, are able to participate in any discussion/posts on, and can acquire Xtalks points. You’ll also receive invites to specific webinars in your area of interest.  

Do I have to pay to become a member, register or attend a webinar?

There is no charge to join, and all webinars are free to register for, attend and view as recordings. 


What is Xtalks?

Xtalks connects practitioners with quality content in the most accessible and interactive way possible. Our online communities are knowledge hubs and information exchanges, enabling industry professionals to make better, more informed decisions. You can learn more about us here.

What does Xtalks mean?

The “X” in our name stands for the variable x – our content, including webinars, discussions, videos and more, aim to touch on the most pressing areas of interest in the life science, medical device and food industries. We encourage you to actualize the “talks” portion of our name, by being an active participant within and beyond the content we provide.

What are Xtalks points?

Xtalks points are a reflection of how much value an Xtalks member has contributed to the Xtalks community. Points can be obtained through many ways, including registering for webinars and posting discussions. A full listing of ways to accumulate points can be found here.

Why should I try to acquire Xtalks Points?

The aim of our communities is to advance the knowledge base of Xtalks members through maximizing open communication in your specific industry. By earning points, you can see how much you’re learning, participating, and helping others in the community. While Xtalks Points aren’t redeemable at this time, we may include this feature in future phases of development. 😉