The Senior Clinical Implementation Specialist will promote and support technology centric product launches at key customer accounts. As part of the program development team, they will educate, train, and assist key stakeholders of sustainable use of technology helping customers achieve their technology program goals.

How You'll Create Impact

• Develop account specific launch plan to enable locally sustainable support & use of new technologies
• Lead surgical teams through training pathways designed to educate and train surgeons, staff, & administrators on the ROSA system, OrthoGrid, & ZBEdge Analytics
• Partners with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues & provide clinical support during enabling technology cases, & supports advanced technology upgrades as required
• Provides on-site support for product demonstrations and educational initiatives to build local and regional market awareness
• Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, & professional appearances
• Follow all internal communication and documentation policies (QA)
• Attend product trade shows and annual trainings as required
• Provides support for MedEd events as required

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

• Proven track record of achieving strong results.
• Strong interpersonal and communication skills.
• Strong presentation and demonstration skills.

Your Background

• Bachelor's degree in business, Sales, Marketing, or technical discipline preferred.  Associate’s degree with equivalent experience will be considered.
• Minimum of 3 - 5 years of clinical sales experience or one year of orthopedic (joint replacement) sales or case coverage experience.

Travel Expectations

Up to 70% travel with some night and weekend travel