Associate Director, Operations
Farmington, United States
Job Description
The Associate Director of Operations holds the responsibility of ensuring streamlined and efficient operational functions across diverse areas within the organization. This role involves overseeing space utilization, support processes, and the operational area environments in support of the JAX mission. Upholding stringent operational policies and protocols while achieving quality and efficiency goals constitutes the core focus of this role. The incumbent will spearhead the implementation of policies and systems to optimize overall operational functionality and ensure client satisfaction.
Key Responsibilities (What you contribute)
• Ensure the achievement of departmental efficiency and financial targets.
• Interface with various internal departments such as HR, Finance, Facilities, IT etc.
• Develops and implements long-term space optimization strategies for operational area space usage, adapting to evolving needs and planning for future capacity requirements.
• Oversees ongoing space assessments to ensure efficient use of existing facilities, recommending and implementing improvements as necessary.
• Acts as a liaison between stakeholders and other JAX groups and resources to proactively resolve issues and ensure strategic alignment.
• Leads operational onboarding of new staff as well as new programs of established staff, including space assignment and coordination of operational area setup. Serves as a point of contact for new staff and programs, ensuring renovations and purchases are timely, issues are addressed, and onboarding goes smoothly.
• Represents the Office of Research in discussions on space, equipment, Scientific Services, IT, safety, animal care and other matters related to the smooth operation of the research enterprise. Assists in establishing and implementing policies and protocols to streamline space management by communicating changes and improvements and managing necessary moves in coordination with other JAX offices (e.g., Facilities and Engineering, etc.)
• Participate as the research representative on key cross-functional initiatives. Participates on special committees to represent the needs of research. Responsible for gathering and analyzing data as an outflow of these committees and/or clearly and efficiently communicating information from these committees.
• Work with JAX- HR and campus leadership and management to develop and implement programs that focus on the development and growth of employees and supports a positive and engaging culture. Participate as the JAX-GM representative on key cross-functional initiatives.
• Develops priorities and timelines related to institutional support of the research programs of JAX-GM including Facilities, Human Resources, IT, and Sponsored Research to enable integration of services for academic function. Work with local managers to achieve these priorities with guidance, support and input from the Deputy Director, Scientific Director and other JAX offices as needed. Work with JAX-GM HR and campus leadership and management to develop and implement programs that focus on the development and growth of employees and supports a positive and engaging culture.
Knowledge, Skills, and Abilities (What you're good at)
• Excellent business communication skills.
• 4+ years of experience in team leadership.
• Minimum eight years of operations management experience, preferably in a contract research organization.
• Proven ability to lead, train, and mentor staff effectively.
• Strong problem-solving skills and team-oriented approach.
• Proficiency in optimizing complex operations for efficiency and quality.
• Advanced analytical and interpersonal skills.
• Ability to lead and build key relationships across diverse organizations.
Education: Bachelor's required/Master's preferred
Experience: 4 years required/ 6 years preferred
Supervisory: 4 years required/ 6 years preferred
Pay Range: $119,533 - $186,656
About JAX:
The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.
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Career Focus: Analyst, Operations, Quality
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