Job Summary

As a Strategic Operations Associate, you will play a critical role in driving growth and operational excellence for the FuzeRx Commercial team. This role is a blend of strategy, execution, and cross-functional program management, designed for someone who thrives in fast-paced, high-impact environments. You'll partner directly with senior leaders to help scale the business, optimize performance, and build the foundation for long-term growth.
Job Description

Accelerate Your Career as You

• Program Management & Coordination: Take ownership of high-priority initiatives - structuring problems, scheduling and leading meetings, documenting action items, and ensuring follow-through.
• Support Senior Leadership: Provide strategic and operational support to the Head of Business Development and Head of Customer Success & Solutions (Joe), including MBR deck review/building, SLA reviews, and replicating/templatizing core deliverables.
• Sales Infrastructure & Processes: Help roll out sales infrastructure and processes that enable efficiency, accountability, and scalability across the Commercial team.
• Strategic Execution: Contribute to direct-to-patient (D2P) strategy, analyzing new opportunities (e.g., TrumpRx example) and driving initiatives forward with a structured, data-driven approach.
• Analytics & Performance Tracking: Develop, review, and maintain performance dashboards in Looker, Tableau, or Salesforce, providing clear visibility into growth KPIs and operational metrics.
• Cross-Functional Clearinghouse: Act as the central hub for information flow, ensuring alignment between Business Development, Customer Success, Solutions, and other teams.

A Bit About You

Minimum Qualifications:

• Bachelor's Degree from an accredited four-year university.
• 1-2 years of experience in consulting, growth, program management, or strategic operations.
• Strong proficiency with GSuite/Office Suite and collaboration tools like Slack.
• Hands-on experience with Salesforce/SalesCloud.
• Familiarity with analytics and visualization tools (Looker, Tableau, SQL) and/or AI tools
• High levels of responsiveness and a structured, rigorous approach to problem-solving.
• Excellent organizational skills with the ability to manage multiple initiatives simultaneously.

Preferred Qualifications:

• MBA or advanced degree.
• Experience in healthcare, consulting, or scaling commercial teams.
• Demonstrated success managing SLA reviews, business reviews (MBR/QBR), or sales enablement deliverables.
• Strong analytical skills with the ability to dive into details while keeping the big picture in focus.
• Proven ability to create repeatable processes and frameworks that accelerate team performance.

Additional Information

Additional Physical Job Requirements

Physical requirements for this role include the ability to work at a computer terminal with monitor, keyboard and mouse for extended periods of time, stoop, bend, and reach for equipment and supplies, make frequent repetitive motions required to operate a computer that include the wrists, hands and fingers, and lift, carry, push, pull, and move light objects up to 20 pounds. The role also requires the ability to effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions.

Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Alto's policy to provide reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship.

Salary and Benefits

Salary Range: $75,000 - $90,000

Commission Eligible: No

Travel: No - Required up to 0% of the time

Location Requirement: Employment at Alto is limited to individuals residing in the following states: Arizona, Arkansas, California, Colorado, Florida, Kansas, Maryland, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington (WA), and Wisconsin.

Employment Authorization Requirement: Applicants must be authorized to work for any employer in the U.S. At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time employee benefits include: dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, accidental death and dismemberment (AD&D) insurance, flexible spending account (FSA) and health savings account (HSA), commuter benefits, employer-paid short-term (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, and a fertility medication discount program). Employees are also provided flexible vacation time, accrued paid sick time, 11 paid holidays (seven for Pharmacy and Care team members), and eight weeks of paid parental leave for eligible employees.

Application deadline: October 25, 2025

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Alto Pharmacy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis. If you have a disability and require reasonable accommodation during any portion of the application or hiring process, please contact us at [email protected].

Alto Pharmacy considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, and New York City Fair Chance laws. We are an E-Verify participating company.

Alto Pharmacy recruiters and hiring managers may use automated decision-making tools to assist with identifying candidates who match the stated job requirements, and to what extent. These tools are designed to help ensure fairness in all aspects of the hiring process by providing recruiters and hiring managers with data-backed insights based on information provided in your resume, including work experience, education, and other skills. If you have any questions or would like to request an alternative process, please contact us at [email protected]. To learn about Alto Pharmacy's privacy practices including compliance with applicable privacy laws, please click here.