• Oversee and direct all pre-analytical processes within the life cycle of the laboratory specimen: collection, packaging, shipping, receiving, processing, tracking, and archiving
• Interface with Eurofins-DPT clients to resolve specimen issues
• Oversee the scheduling of staff to ensure production schedules are met
• Counsels staff with regard to problems encountered in daily operations
• Create and report to management on pre-analytical metrics and quality indicators
• Recommend changes in services, processes, and policies that enhance pre-analytical efficiencies
• Work with Quality Assurance to resolve client complaints by investigating problems, developing solutions, and making recommendations to management
• Contribute to team effort by accomplishing related results as needed
• Support Eurofins-DPT's business philosophy, leadership values, and ethics
• Conduct timely investigations in coordination with Quality Assurance related to site quality events, including but not limited to: customer complaints, inquiries, non-conformances, corrective actions, and audit findings
• Perform duties in compliance with all applicable regulatory and accrediting agencies and cGMP expecatations, including but not limited to: Facility and equipment maintenance, validation review and approval, training (internal, continuing education, proficiency testin, annual GMP, etc.)

The Ideal Candidate Possesses the Following:

• Minimum 2 years experience in a pre-analytical department
• Specimen management experience
• Project management skill
• Client service experience
• Ability to organize, communicate, teach, and work with others in an effective manner
• Ability to manage and schedule the work of others
• Analytical thinking and communication skills

Potential Environmental Factors:

• This laboratory carefully maintains all hazardous materials. All employees must abide by VRL Eurofins' Safety and Exposure procedures. This includes using the provided safety clothing and equipment.
• For a list of potential chemical hazards, see appropriate SDS sheet.

Compensation:

• Salary: $55,000.00-$70,000.00

Schedule:

• Monday-Friday 9:00am-5:30pm

What we offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.