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Summary of Objective:
Assists with coordinating quality activities of a designated Customer Focused Team to ensure that goals and
objectives of the team are accomplished within prescribed time frames and in budget. Helps drive project success to
provide PCI a competitive advantage in long-term quality customer management.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be
assigned.
1. Prepares and distributes required documentation for requested production work orders.
2. Perform documentation and records review of completed orders to ensure compliance with cGMP’s and
customer requirements.
3. Creating and updating batch records, forms and material specifications as well as organizing internal and
customer approval of batch records and specifications.
4. Performs and submits batch records, accountability reports and necessary documentation to customers to
facilitate product release.
5. Help identify, communicate, track and resolve document related issues with other departments and
customers.
6. Function as one of the customer points for comments or questions pertaining to batch documentation.
7. Assist with providing quality related metrics.
8. Performs finished product batch release of approved production lots.
9. Meet with management to address issues or concerns with the batch documentation.
10. Reviews and interprets customer standards, procedures and specifications for dissemination relative to
batch records, forms and material specifications. Organize internal and customer approval of batch records
and specifications.
11. This position may require overtime and/or weekend work.
12. Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
13. Attendance to work is an essential function of this position
14. Performs other duties as assigned by Manager/Supervisor.
Special Demands: The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. The employee must be physically capable to
perform the duties listed below with or without reasonable accommodations which may be made to enable
individuals with disabilities to perform the essential functions
- Stationary Position: 3/4 of the day and up.
- Move, Traverse: From 1/4 to 1/2 of the day.
- Operate, activate, use, prepare, inspect, or place: From 1/2 to 3/4 of the day.
- Install, place, adjust, apply, measure, use, or signal: None.
- Ascend/Descend or Work Atop: None.
- Position self (to) or Move (about or to): From 1/4 to 1/2 of the day.
- Communicate or exchange information: 3/4 of the day and up.
- Detect, distinguish, or determine: Up to 1/4 of the day.
On an average day, the individual can expect to move and/or transport up to 10 pounds
less than 1/4 of the day.
This position may have the following special vision requirements.
☒ Close Vision ☒ Distance Vision ☒ Color Vision ☐ Peripheral Vision ☐ Depth Perception
☐ Ability to focus ☐ No Special Vision Requirements

Work Environment: The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
The following are some environmental conditions that one may be exposed to on a daily basis and for
various lengths of time.
 Work is primarily performed at a desk and/or in an office environment. for 3/4 of the day and up.
The noise level in the work environment is typically, moderate.
Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for
the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
Required:
- TABE testing requirements met at approved grade level for position.
- Basic Mathematical Skills
- Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of
various computer programs.
- Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels
pertinent to professional needs.
- Very High Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions.
Be able to interpret an extensive variety of technical instructions in math or diagram form and deal with
several abstract/concrete variables.
Preferred
- Ability to follow instructions and respond to management direction.
- Ability to identify and resolve problems in a timely manner.
- Ability to hold oneself in a professional manner.
- Ability to demonstrate attention to detail.
- High School Diploma or GED
- 2 years of experience in Operations/Quality and/or providing support in an office or manufacturing
environment.