• You will apply knowledge and experience to support customers through multile medias including email, phone, teams and web live chat.
• You will be responsible for budget management daily work: raising purchase orders, tracking invoices and receipts, and supporting accurate forecasting.
• You will maintain the internal and external platforms with rigor, ensuring a seamless customer experience, and full adherence to data policy, including user data, content management, and user support.
• You will monitor and troubleshoot customer platform issues, escalating as needed to technical support or development teams
• You will be responsible for the logistics of in-person events, including customer workshops, internal team meetings, and content creation workshops.

Who you are:

• You will have a proven background in an operations role, or related field
• You will have a passion to collaborate with others and have experience working within a large or multinational company.
• You are customer-focused and will have an unwavering attention to detail and a focus on problem-solving.
• You will have excellent oral and written communication skills (English).
• You will an aptitude for IT/software.

It would be a plus if you also possess previous experience in:

• A deep understanding of Adobe Learning Manager, Salesforce, and SmartSheet).
• A bachelor’s degree in marketing, Business Administration, or a related field - or equivalent
• Experience in user registration used to deliver customer digital education

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.
This job is also eligible for bonus/incentive pay.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.