Parsippany

AI Engineering Intern

Location: Parsippany, NJ

Work Arrangement: Hybrid, with onsite work required in Parsippany.

Position Summary:

The Zoetis Tech & Digital organization is developing an internal AI assistant designed to help employees find information, get answers, and complete work across enterprise systems.

The AI Engineering Intern will contribute directly to this initiative, gaining hands-on experience across several areas of AI development, including enterprise system integration, knowledge curation, prompt engineering, automation, testing, and performance evaluation.

This internship provides an opportunity to work on a real-world enterprise AI solution while learning how AI assistants are developed, tested, improved, and scaled within a global organization.

Key Responsibilities:

Integration & Automation:

• Build and test integrations between the AI assistant and enterprise platforms.
• Work with REST APIs, including reading documentation, authentication, pagination, error handling, and response validation.
• Develop scripts using Python, TypeScript, or PowerShell to automate recurring data collection and transformation activities.

Knowledge & AI Assistant Development:

• Structure, organize, and tag source content to improve the accuracy and relevance of information retrieved by the AI assistant.
• Identify gaps where reliable source information is unavailable and collaborate with subject matter experts to develop appropriate content.
• Support the development and testing of instructions and prompts that guide the AI assistant's behavior.

Testing & Evaluation:

• Conduct regression testing using established test sets following changes to the assistant.
• Document improvements, issues, and regressions to help continuously improve AI assistant performance.
• Support the measurement and evaluation of assistant quality and effectiveness.

Required Qualifications:

• Currently pursuing a Bachelor's degree in Computer Science, Information Systems, Data Science, Software Engineering, or a related field. Rising juniors and seniors are preferred.
• Coursework, projects, or hands-on experience with Python, including working with APIs and JSON.
• Familiarity with version control tools such as Git and GitHub.
• Strong written communication skills, with the ability to develop clear prompts, documentation, test cases, and findings.
• Strong attention to detail and comfort working in an iterative, test-driven environment.
• Ability to work a hybrid schedule with onsite presence in Parsippany, NJ.

Preferred Qualifications:

• Hands-on experience with Large Language Models (LLMs), prompt engineering, or Retrieval-Augmented Generation (RAG) through coursework, personal projects, hackathons, or previous internships.
• Exposure to IT Service Management (ITSM) or enterprise platforms such as ServiceNow.
• Experience developing dashboards in Power BI, Tableau, or similar visualization tools to track AI assistant performance and usage metrics.
• Familiarity with AI or model evaluation concepts such as precision, recall, benchmark design, regression testing, or model testing.

Compensation:

The following hourly pay rates reflect the anticipated base pay for this position:

• Associate-level degree: $16.00/hour
• Undergraduate-level degree: $22.00/hour
• Graduate-level degree: $32.50/hour
• Doctorate-level degree: $36.00/hour

For candidates located in California, Connecticut, District of Columbia, Illinois (Chicago area), Massachusetts, New Jersey, New York, or Washington (Seattle area), the anticipated hourly base pay rates are:

• Associate-level degree: $17.00/hour
• Undergraduate-level degree: $24.20/hour
• Graduate-level degree: $36.40/hour
• Doctorate-level degree: $40.30/hour

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

Zoetis is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.