Job Purpose:
The Artificial Intelligence (AI) Intern will support MedPharm's Information Technology department in evaluating, implementing, and expanding the use of AI-powered tools to improve operational efficiency across the organization. Over the course of a 10-12 week summer internship, the intern will work directly with the Director of IT to design and deploy AI-assisted workflows using platforms such as Anthropic's Claude and Microsoft Copilot within the M365 ecosystem. This is an exciting opportunity for a motivated student to apply AI knowledge in a real-world business setting and meaningfully contribute to MedPharm's digital transformation initiatives.
Summary of Key Responsibilities:

• Research, evaluate, and pilot AI tools and automation platforms (including Claude by Anthropic and Microsoft Copilot/M365 AI) to identify use cases applicable to MedPharm business operations.
• Design and develop AI-assisted workflows and prompt libraries to automate recurring administrative, communication, and data-handling tasks across departments.
• Collaborate with department stakeholders to identify process pain points that AI automation could address; document use cases, requirements, and results.
• Build and refine prompts, agents, or automation sequences within Microsoft 365 Copilot, SharePoint, Teams, and related tools.
• Evaluate the accuracy, safety, and effectiveness of AI-generated outputs within the context of MedPharm's quality and compliance standards.
• Document AI implementation findings, best practices, and recommendations in a final internship report and present results to the IT team and relevant stakeholders.
• Assist with change management efforts related to AI tool adoption, including creating user guides and brief training materials for staff.
• Support the IT team with other projects and tasks as needed.

Required Qualifications and Skills:

• Currently enrolled as a rising junior or senior at an accredited college or university; open to computer science, engineering or data centric majors.
• Demonstrated interest in artificial intelligence, machine learning, natural language processing, or technology innovation.
• Familiarity with large language models (LLMs) and AI tools such as ChatGPT, Claude, or Microsoft Copilot preferred.
• Proficiency in Microsoft 365 applications (Word, Excel, Teams, SharePoint, Outlook).
• Basic understanding of prompt engineering principles and AI tool evaluation frameworks is a plus.
• Strong analytical thinking and ability to clearly communicate technical concepts to non-technical audiences.
• Excellent written communication skills; comfortable producing documentation, guides, and presentations.
• Self-directed, curious, and able to manage ambiguous projects with minimal supervision.
• Prior experience with Python, Power Automate, or other scripting/automation tools is a plus but not required.

Position Details:
Supervisory Responsibility: ☐ Yes ☒ No
Confidential Data: ☒ Yes ☐ No
Budgetary Responsibility: ☐ Yes ☒ No
Travel Requirements: ☐ Yes ☒ No

PHYSICAL DEMAND ANALYSIS
Work Environment: Office environment, primarily computer-based work. The intern will work closely with the IT team and may engage with stakeholders across departments.
Physical Summary: This is a sedentary, desk-based role. Physical demands are minimal and limited to routine office activity.