Summary

All Biospecimen Operations (Bio Ops) Employees are responsible for workspace sanitation, adherence to LabConnect standard operating procedures and policies, and working towards corporate goals. The Biospecimen Coordinator (BSC) will serve in a cross-functional role between Bio Ops and Client Services. The BSC will perform duties related to inventory, shipment, and destruction requests from the sponsor. This includes, but is not limited to scheduling shipments, shipment request related documentation and communication, and issue resolution.

Essential Duties and Responsibilities

• Responding to inventory requests received from sponsor either directly or through Project Management
• Responding to shipment or destruction requests received from sponsor either directly or through Project Management
• Issue resolution or escalation as a result of discrepancies discovered during the inventory, shipping, and/or destruction of samples or at the request of Client Services or Bio Ops
• Maintaining recurring shipment schedule Triaging ad hoc shipment requests
• Maintaining and triaging destruction requests Submitting shipment and/or destruction requests to BRSCreating and maintaining pull lists and shipping manifests
• Updating xREACH systems regarding sample status as appropriate
• Acquiring all shipping documentation from BRS and/or Logistics (Specialty courier AWB, customs invoices) Liaison between the logistics department, PSG, and BRS
• Communicating internally and externally on matters related to shipments
• Non-conformance reporting and participation in non-conformance/CAPA investigations.
• Attend protocol training/meetings and subsequent staff training
• Work with couriers to complete shipment bookings
• Assist with sample query closures
• Assist with document review, filing and archival
• Other duties as required by management

Education/Experience

One of the following:

• Bachelor’s degree with 6 months experience in specimen management
• Associate’s degree with 1 year experience in specimen management
• High School Diploma (or GED) with 2 years experience in specimen management

Skills

• Excellent verbal and written communication skills required
• Computer proficiency required
• Familiarity working with databases, and advanced Excel skills strongly preferred
• Ability to multi-task and prioritize workload required
• Customer Service experience required
• Critical thinking and ability to problem-solve

Physical Demands 

While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Exposure to dry ice and cold. Must handle biological samples.

Read more below and get ready for your next great employment adventure!

Some of the Perks our LabConnectors Love:

• We truly live our values: People First, Quality Focused, Customer Centered, Technology Driven and Accountability Always.
• The ability to make an impact on a passionate and growing team
• Great communication on a smaller sized team
• A market based salary
• Tools to effectively do your job (laptop, phone reimbursement)

In addition to great perks and challenging work assignments, we invest in our people with enriching career growth opportunities. We believe in a friendly and collaborative environment with open lines of communication. Join our team and discover how your work can impact the lives of people all over the world.

It is the policy of LabConnect to provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.