Care Management Specialist – Mental Health

Charles B. Wang Community Health Center

Posted on: April 3, 2026

Closing: May 03, 2026

Salary: 40,000.00 - 46,000.00 per year

Job Description

Full-Time Care Management Specialist - Mental Health

Reports To: Director of Operations, Mental Health

Queens/Manhattan, New York
United States


Responsibilities:
  • Coordinate mental health treatment for pediatric and/or adult patients and their families
  • Assist mental health clinicians in providing treatment and crisis intervention
  • Provide on-going support and/or case management to patients
  • Pair with providers to carry out depressive collaborative care management
  • Conduct screening of depression and other mental health problems
  • Provide immediate screening for incoming referrals
  • Request and follow up on psychiatric medication pre-authorization
  • Follow up on no-show, at risk patients, ER referrals, and hospitalization
  • Manage Mental Health Direct Line
  • Support mental health providers in designing and conducting workshops and therapy groups
  • Manage care management related patient databases
  • Prepare related reports and documentation
  • Provide community agencies and schools liaison
  • Monitor and manage mental health patient portal
  • Document all service contacts through electronic medical record
  • Attend related treatment meetings
  • Perform other duties as assigned

Minimum Qualifications:
  • Bachelor's degree in social services, psychology, or other related fields preferred
  • Capacity for working at weekends and early evening hours required
  • Strong interpersonal and communication skills
  • Ability to work independently
  • Bilingual in English and Chinese (Mandarin and/or Cantonese) required
  • Strong knowledge of computer software

Compensation and Benefits:
  • Salary: $40,000.00 - 46,000.00 per year
  • Medical insurance
  • Employer-paid dental, vision, disability and life insurance
  • 403(b) retirement savings plan
  • Flexible spending accounts for transit, parking, health and dependent care
  • Paid time off (28 days for the first year of employment)
  • Employee Assistance Program
  • Employee Discount Programs
  • Tuition reimbursement for eligible employees, and
  • The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program

Charles B. Wang Community Health Center

Posted on: April 3, 2026

Closing: May 03, 2026

Salary: 40,000.00 - 46,000.00 per year

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