Care Management Specialist – Mental Health
New York, United States
Job Description
Full-Time Care Management Specialist - Mental Health
Reports To: Director of Operations, Mental Health
Queens/Manhattan, New York
United States
Responsibilities:
Minimum Qualifications:
Compensation and Benefits:
Reports To: Director of Operations, Mental Health
Queens/Manhattan, New York
United States
Responsibilities:
- Coordinate mental health treatment for pediatric and/or adult patients and their families
- Assist mental health clinicians in providing treatment and crisis intervention
- Provide on-going support and/or case management to patients
- Pair with providers to carry out depressive collaborative care management
- Conduct screening of depression and other mental health problems
- Provide immediate screening for incoming referrals
- Request and follow up on psychiatric medication pre-authorization
- Follow up on no-show, at risk patients, ER referrals, and hospitalization
- Manage Mental Health Direct Line
- Support mental health providers in designing and conducting workshops and therapy groups
- Manage care management related patient databases
- Prepare related reports and documentation
- Provide community agencies and schools liaison
- Monitor and manage mental health patient portal
- Document all service contacts through electronic medical record
- Attend related treatment meetings
- Perform other duties as assigned
Minimum Qualifications:
- Bachelor's degree in social services, psychology, or other related fields preferred
- Capacity for working at weekends and early evening hours required
- Strong interpersonal and communication skills
- Ability to work independently
- Bilingual in English and Chinese (Mandarin and/or Cantonese) required
- Strong knowledge of computer software
Compensation and Benefits:
- Salary: $40,000.00 - 46,000.00 per year
- Medical insurance
- Employer-paid dental, vision, disability and life insurance
- 403(b) retirement savings plan
- Flexible spending accounts for transit, parking, health and dependent care
- Paid time off (28 days for the first year of employment)
- Employee Assistance Program
- Employee Discount Programs
- Tuition reimbursement for eligible employees, and
- The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program
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