Job: Charge Nurse/RN - ED
Classification: Hourly/Non-Exempt
Job Category: 2 Professionals

Position Summary
The Emergency Department Charge Nurse is a key frontline leader responsible for coordinating patient care activities and nursing staff during assigned shifts. The Charge Nurse supports safe, high-quality emergency care delivery, facilitates staff communication, promotes a positive patient and family experience, and ensures compliance with documentation and departmental policies. This role serves as a liaison between staff and management and plays a critical part in daily departmental operations.

Essential Functions
-Leads by example in promoting compassionate, respectful, and timely care.
-Engages in service recovery efforts and resolves patient or family concerns as they arise.
-Supports staff in using ICARE, purposeful rounding, and communication best practices.
-Promotes a calm and supportive environment during times of high volume or acuity.
-Supervises nursing and support staff during the shift, ensuring adequate coverage and effective d-delegation.
-Conducts a daily huddle with the ED team prior to each shift to communicate priorities, anticipated challenges, and key updates.
-Acts as a clinical resource and mentor for less experienced staff.
-Facilitates teamwork and promotes a collaborative environment among providers and staff.
-Assists in managing patient flow and room assignments to maintain throughput and reduce wait times.
-Monitors for delays in care, diagnostic testing, and dispositions, and works with the interdisciplinary team to resolve issues.
-Coordinates with EMS, triage, and inpatient units to support continuity of care and transitions.
-Monitors for required documentation being completed accurately and in a timely manner by nursing staff.
-Provides real-time feedback to staff on documentation deficiencies or quality concerns.
-Assists with chart reviews and audits as requested by the Clinical Coordinator or ED Director.
-Supports adherence to departmental policies, clinical protocols, and regulatory standards.
-Other duties as assigned
-Acts as a primary point of contact for staff concerns and escalates issues appropriately to leadership.
-Promotes open communication and professionalism in all interactions.
-Documents shift events, incidents, and staff needs in appropriate shift logs or communication tools.

Work Experience
-2 years of emergency nursing experience preferred
-Prior charge nurse or team lead experience preferred
-Strong critical thinking, leadership, and decision-making skills
-Effective communication and conflict resolution abilities
-Commitment to patient-centered and family-inclusive care
-Ability to prioritize in a fast-paced, dynamic environment.

Education
-Graduate of an accredited School of Nursing; BSN preferred
-Current RN license in the State of Texas
-BLS (Basic Life Support) upon hire date required.
-ACLS (Advanced Cardiovascular Life Support) required within 90 Days of hire date.
-PALS/ENPC (Pediatric Advanced Life Support/Emergency Nursing Pediatric Course) required within 6 months of hire date.
-TNCC (Trauma Nursing Core Course) required within 12 months of hire date.