LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.

We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions. 

Job Summary:

The Clinical Trial Materials Associate I is responsible for assisting with client supply shipments and the assembly of investigator kits, inventory of supplies, stocking and re-stocking of supplies upon receipt/distribution, and other tasks as assigned.

Essential Duties and Other Responsibilities:

• Print requisitions and documents from TialREACH and SharePoint (Kit Supply and Site List).
• Add correct forms to the Work orders email distribution.
• Prioritize shipments (Ground, Express, 2nd Day Express) to meet destination time.
• Scan outbound shipments: individual kits and supplies; confirm expiration date and quantity.
• QC: Check kits and supplies to ensure that all items and visits are included in shipment, follow all requirements for the QC process and QC all orders.
• Order and check incoming supplies: reconcile order and packing list, add to inventory and print lot number labels for product.
• Answer incoming calls in a professional manner.
• Generate professional email communication with sites, project managers, sponsors, etc.
• File and retrieve protocol files upon request.
• Retrieve visit specific collection materials; obtain knowledge of various types of materials.
• Ship outbound FedEx/DHL, UPS,(IATA and DOT Certified).
• Build kits accurately and efficiently, and provide direction to other CTMAs.
• Print air bills (inbound and outbound) for FedEx, DHL, UPS, World Courier, etc.
• Other duties as assigned.

Education/Experience:

• High school diploma or(GED).

Hours:

• The hours are Monday - Friday, 8:00am- 4:30pm or 7:00am-3:30pm