Description:

Customer Service Specialist, Group Ticket Sales

Athletics Department

Georgia State University

The Athletics Department at Georgia State University is seeking to hire a Customer Service Specialist, Group Ticket Sales. This position is responsible for group ticket sales for all sporting events.

WHAT MAKES GSU A GREAT PLACE?

• Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
• A knowledge-sharing organization that works collaboratively with diverse partners.
• Professional development opportunity and mentorship.
• A rapidly growing center within an academic setting.

DUTIES AND RESPONSIBILITIES INCLUDE:

• Foster relationships with community outreach for the sale of group tickets and performances.
• Assist with developing and implementing sales strategies, campaigns for season tickets and group sales, new revenue generation, and customer service/stewardship
• Ensure group attendance for non-ticketed sporting events.
• Create and maintain a centralized database of special groups (little leagues, military, cheer groups, local schools, jump rope clubs, etc).
• Ensure all logistics leading up to the sporting event, during the event and after are organized and well communicated to group.
• Take lead as point person to ensure a quality experience for groups in attendance.
• Performs other related duties as assigned.

Disclaimer:

This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties.

As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor.

Qualifications:

Minimum Hiring Qualifications:

Bachelor's degree and one year of related experience.