Description

Primary Purpose:

The Deputy Outpatient Services Director is responsible for understanding and being able to oversee the day-to-day operations of Outpatient Services in all locations. This position is responsible for understanding all facets of and contributing to the success of all Outpatient Services programs in support of the Outpatient Services Director, as well as being able to serve as back-up in their absence.

Education and Experience:

Must be licensed in a clinical field (LCSW/LPC/LMFT, etc.) and have three years' post-licensure experience in direct mental health service delivery including clinical, training, and supervisory responsibilities. Additionally, two years' clinical supervisory experience is preferred.

Must demonstrate the ability to conduct an assessment, including identifying precipitating events, gathering histories of mental and physical health, substance abuse, past mental health services and criminal justice contacts, assessing family, cultural, social and work relationships, conducting a mental status examination, complete a DSM diagnosis, write and supervise the implementation of a Service Plan, and provide individual, family or group therapy within the scope of their training.

Must demonstrate the ability to provide comprehensive training on topics within their scope and practice to agency staff as well as community partners when appropriate and assigned. Must demonstrate competence with public speaking, community outreach efforts, and networking to promote program-specific and agency-wide initiatives.

Minimum Qualifications:

• Provide proof of current, valid Oregon Driver's License (or if out-of-state will obtain Oregon license within 30 days), comprehensive automobile insurance (if applicable) and a safe driving record (minimum of 3 yrs.) to use company or personal vehicle for required duties.
• Successfully pass a Criminal Background Check and Medicaid Fraud Check.
• Obtain and maintain current certification in the Child and Adolescent Needs and Strengths (CANS) assessment.
• Obtain and maintain current Crisis Prevention Intervention (CPI) certification and demonstrate proficiency in Certification procedures.
• Obtain and maintain Collaborative Problem Solving (CPS) trainer certification and demonstrate proficiency in Certification procedures.
• Obtain and maintain Feedback Informed Treatment (FIT) trainer certification.
• Obtain and maintain current First Aid and Cardiopulmonary Resuscitation (CPR) certification.

Essential Duties, Responsibilities and Core Competencies:

Clinical

• Provide direct one-to-one clinical and administrative supervision using Feedback Informed Treatment (FIT) case review approach, per agency provided training, as assigned.
• Participate in rotating on-call responsibilities for Treatment Foster Care (TFC), as assigned.
• Conduct annual administrative performance appraisals for direct supervisees.
• Attend to job performance of all program staff and provide observations and coaching to leadership team members.
• Guide, assist, and direct program staff in completing quality improvement (QI) projects in collaboration with Quality Systems Director.
• Demonstrate knowledge of all applicable Oregon Administrative Rules (OAR) and Behavior Rehabilitation Services (BRS) Rules.
• Demonstrate knowledge of and be able to efficiently access community resources, support services, and referral systems for treatment and discharge planning.
• Act as a resource for staff on regulations and policies and procedures as they pertain to day-to-day operation of outpatient programs.
• Review potential cases of fraud, abuse, or mis-utilization in coordination with program leadership and Executive Team, as assigned.
• Work with program leadership to develop and implement innovative team-based, community-focused, services that are equity-driven and directly related to identified community needs.
• Maintain ongoing awareness of program needs and issues.
• Demonstrate understanding of child and adolescent developmental levels and treatment needs through interaction with clients and participation in clinical staffing.
• Consistently model, coach, and train staff in implementing Collaborative Problem Solving, Feedback Informed Treatment, and other trauma informed interventions.
• Abide by ethical codes, mission, values, and professional standards, including confidentiality.

Administrative

• Promote positive staff relations through direct communication, cultivation of a culture of authenticity, and implementation of agency policies, procedures, and practice guidelines.
• Delegate tasks and responsibilities to assure smooth team function and task completion.
• Demonstrate a high level of competence and problem-solving skills in risk management, evidence-based therapeutic interventions, and decision making while considering impact on youth and young adults, staff, and other departments.
• Serve as a member of agency's Executive Team.
• Assure all staff are proactively engaged in Quality Assurance Compliance programs.
• Responsible for data collection, analysis and reporting of QI indicators.
• Maintain familiarity with CARF, Oregon Administrative Rules, and individual Coordinated Care Organizations (CCO) requirements as well as understanding of relevant private health plan requirements.
• Assure program is maintaining audit review readiness.
• Be familiar with all job functions and tasks in each outpatient program.
• Assist in development of policies and procedures related to program operations.
• Assure the program alignment with latest research and evidence-based practices.

Leadership

• Maintain an active, visible, regular, and reliable presence in the outpatient programs.
• Present a positive attitude, professional demeanor and demonstrated respect for youth and young adults, families, staff, visitors, and community partners.
• Demonstrate and communicate knowledge of agency's policies, practice guidelines and information pathways.
• Actively utilize and reference agency policy, procedures, mission, and values.
• Demonstrate and maintain clear, consistent, therapeutic limits; demonstrate ability to develop rapport with youth and families, as well as staff.
• Demonstrate a high level of professionalism and professional boundaries.
• Demonstrate flexibility adapting to program change.
• Model direct and clear communication skills.
• Participate in supervision, accept feedback, and offer feedback to others.
• Respond to youth crisis and implement nonviolent crisis intervention as needed to maintain a safe environment.
• Serve as back up to the Outpatient Services Director.

Travel

• Required to travel between sites on a regular basis; frequency and duration of times at each of the programs will be discussed and determined collaboratively with the Outpatient Services Director.

Safety and Work Environment:

• Actively utilize, reference, and follow agency policies, procedures, and guidelines.
• Perform all work tasks in a proper and safe manner per established policies and procedures to prevent unnecessary injury, time loss and agency expense.
• Comply with all federal, state and agency health and safety reporting requirements.

Other Duties:

• Perform other related work as assigned.
• Attend training and meetings as assigned. May be appointed to committees.

Attendance:

• Maintain prompt and regular attendance, as well as an up-to-date calendar that is shared with Outpatient Services Director and others as requested.
• Ability to be flexible and adjust schedule as necessary to fit program needs and meet the needs of youth and their families.

Physical Demands: The physical demands described here are representative of those that must be met by the staff person to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the staff person is regularly required to use hands to type, handle, reach with hands and arms; talk or hear. The staff person frequently is required to stand and walk. The staff person is occasionally required to sit, stoop, kneel, crouch or crawl. The staff person must frequently lift and or move up to 10 pounds and occasionally lift and/or move up to 45 pounds. Specific vision abilities required for this job include close vision, distance vision, and depth perception and operating a motor vehicle.

Working Conditions: The working conditions described here are representative of those that must be met by the staff person to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the staff person is frequently exposed to loud noises, outside weather conditions such as heat, cold and humidity. The staff person is occasionally exposed to chemical solutions and body fluids.

Hazardous Conditions: Risk of verbal and physical threats and harm from clients. Possible exposure to air and Bloodborne Pathogens.

Equipment Used: May include general office equipment, such as computer, telephone, agency or personal vehicle, general cleaning supplies, and kitchen utensils/supplies.

Other Responsibilities: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Staff signature below constitutes staff's understanding of the requirements, essential functions, and duties of the position.

Requirements

In order to be considered for a position with Kairos, applicants must meet and agree to the following requirements:

• Meet all Education and/or Experience Requirements listed for the specific position.
• Provide references upon request.
• Request official transcripts upon offer of employment.
• Provide proof of current, valid Oregon Driver's License (or if out-of-state will obtain Oregon license within 30 days), comprehensive automobile insurance (if applicable) and a safe driving record (minimum of 3 yrs.) to use company or personal vehicle for required duties.
• Successfully pass a Criminal Background Check and Medicaid Fraud Check.
• Obtain and maintain current CPI Verbal De-Escalation Certification during employment.
• Obtain and maintain current First Aid and Cardiopulmonary Resuscitation (CPR) certification during employment.
• Obtain a Food Handler's Card once employed.