Head of Patient Solutions Digital Innovation Hub (US)
Boston, Massachusetts, United States
Job Description
Make your mark for patients
We are looking for a Head of Patient Solutions Digital Innovation Hub who is visionary, strategic, and results-driven to join our Patient Solutions team, based at Slough, UK (Windlesham, Surrey 2027), Braine l'Allude or Boston US.
About the role
You will lead high-impact innovation initiatives that push beyond traditional boundaries, translating ideas into scalable digital solutions. In this role, you will de-risk early-stage innovation through rapid validation, ensuring that only high-potential concepts progress. You will define and shape the Innovation Lab, driving meaningful outcomes by accelerating the journey from idea to implementation and embedding innovation into business-as-usual or external partnerships.
You will play a pivotal role in shaping the future of Patient Solutions innovation. This is a unique opportunity to drive meaningful change, accelerate digital innovation, and deliver tangible impact for patients by bringing new ideas to life and scaling what works.
Who you'll work with
You will work closely with cross-functional stakeholders across Patient Solutions, digital and business teams, as well as external partners. You will collaborate with senior leaders to align innovation initiatives with strategic priorities and ensure successful scaling of validated solutions.
What you'll do
Interested? For this role we're looking for:
Internal applicants should be in their current job for at least 12 months, must meet performance standards and are not on formal corrective/disciplinary process (PIP), warning, final warning, or compliance warning letters within the last 12 months. Please inform your Manager or your Talent Partner before applying to any internal job opportunities.
Unless explicitly stated in the description, this role is hybrid with 40% of your time spent in the office, regardless of your current contractual agreement. If your current working arrangements differ, please contact your Talent Partner to discuss before submitting your application.
UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected] for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.
Requisition ID: 93223
Recruiter: Joanna Coombs
Hiring Manager: Daniel Chapman
Talent Partner: Sandra Rogers
Job Level: MM I
Please consult HRAnswers for more information on job levels.
We are looking for a Head of Patient Solutions Digital Innovation Hub who is visionary, strategic, and results-driven to join our Patient Solutions team, based at Slough, UK (Windlesham, Surrey 2027), Braine l'Allude or Boston US.
About the role
You will lead high-impact innovation initiatives that push beyond traditional boundaries, translating ideas into scalable digital solutions. In this role, you will de-risk early-stage innovation through rapid validation, ensuring that only high-potential concepts progress. You will define and shape the Innovation Lab, driving meaningful outcomes by accelerating the journey from idea to implementation and embedding innovation into business-as-usual or external partnerships.
You will play a pivotal role in shaping the future of Patient Solutions innovation. This is a unique opportunity to drive meaningful change, accelerate digital innovation, and deliver tangible impact for patients by bringing new ideas to life and scaling what works.
Who you'll work with
You will work closely with cross-functional stakeholders across Patient Solutions, digital and business teams, as well as external partners. You will collaborate with senior leaders to align innovation initiatives with strategic priorities and ensure successful scaling of validated solutions.
What you'll do
- You will lead innovation strategy and prioritise high-impact opportunities
- Drive rapid validation of digital ideas and solutions.
- Define clear exit strategies, scaling or pivoting initiatives
- Establish governance, KPIs, and transparent prioritisation frameworks
- Deliver prototypes with clear go/no-go decisions and scaling plans
- Manage risk through borrow, buy, or build development approaches
Interested? For this role we're looking for:
- Proven leadership experience in innovation labs or digital transformation
- Strong strategic thinking and decision-making capabilities
- Experience delivering high-impact projects in complex, uncertain environments
- Ability to design exit strategies and scale initiatives effectively
- Expertise in risk management and rapid validation approaches
- Excellent stakeholder management and communication skills
Internal applicants should be in their current job for at least 12 months, must meet performance standards and are not on formal corrective/disciplinary process (PIP), warning, final warning, or compliance warning letters within the last 12 months. Please inform your Manager or your Talent Partner before applying to any internal job opportunities.
Unless explicitly stated in the description, this role is hybrid with 40% of your time spent in the office, regardless of your current contractual agreement. If your current working arrangements differ, please contact your Talent Partner to discuss before submitting your application.
UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected] for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.
Requisition ID: 93223
Recruiter: Joanna Coombs
Hiring Manager: Daniel Chapman
Talent Partner: Sandra Rogers
Job Level: MM I
Please consult HRAnswers for more information on job levels.
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