InpatientServices Assistant

Join our mission toprovide a comprehensive continuum of care for people in Louisiana, encompassingprimary care, behavioral health, and substance use disorder treatment. Helpsave lives at OHL!

Job Summary

Odyssey House Louisiana, Inc. is seekinga full-time, non-exempt Inpatient Services Assistant. The schedule for thisposition is Monday-Friday 8am-5pm.

The Inpatient ServicesAssistant supports the Inpatient Services program by performing a variety ofadministrative tasks including scheduling, reporting, documentation, and supplymanagement. This position assists with maintaining compliance withorganizational policies, program standards, and regulatory requirements. Theposition involves limited independent decision-making within establishedguidelines and plays a key role in ensuring efficient, patient-centered clinicoperations.

DUTIES &RESPONSIBILITES

It is the duty and responsibility of theInpatient Services Assistant to:

• Perform administrativetasks to support daily operations.
• Enter data accuratelyand in a timely manner into systems such as excel documents and 10e11.
• Prepare and maintainreports, and other documentation as requested.
• Complete all incidentreports prior to the end of each shift in accordance with policy.
• Assist withadministrative projects and other duties as assigned including but not limitedto open houses.
• Complete insuranceverification for clients.
• Serve as a MedicaidApplication Representative to assist patients in completing applications forMedicaid.
• Assist with departmentalprojects, reporting, and other duties as assigned.
• Manage inventory, ensuring compliance with storge regulations across all specialties
• Monitor supply levels andcoordinate replenishment as needed.
• Support adherence toSubstance Abuse and Mental Health Services Administration (SAMHSA), ASAM, CARF,and agency contract requirements.
• Work with clients tomaximize units of service and maintain contract deliverables.
• Inventory Management: Oversee inventory and maintain established PARlevels across Medical, Counseling, BHT, and Admissions departments to improveaccountability, minimize waste, and control expenses.
• Microix: Manage timely and accurate Microix entries to support purchasingand inventory processes.
• Documentation and Compliance: Assist with scanning outstanding andhistorical documentation to address existing backlogs and reduce compliancerisks.
• Insurance Verification: Cross-train to support insurance eligibilityverification and related responsibilities during the absence of other staff.
• Medicaid Application Assistance: Serve as a Medicaid ApplicationRepresentative, assisting uninsured clients with completing applications,verifying existing application status, and following up on pendingapplications. This function will become increasingly important as Medicaideligibility requirements and coverage challenges evolve.
• H&PTracker: responsible for owning the H&P data entry using data from 10e11and emails
• Coordinateand collaborate with other departments to support integrated care delivery.
• Attend staff meetings,in-service training, and quarterly training sessions as required.
• Contribute to ongoingquality improvement and program development initiatives.
• Front Desk Coverage:Cross-train to provide administrative coverage when staffing gaps arise
• Treat clients,colleagues, and stakeholders with dignity and respect.
• Demonstrateprofessionalism, cultural competence, and adherence to confidentialitystandards.
• Complete assignmentswithin designated timeframes and in compliance with organizational policies.

MINIMUM QUALIFICATIONS

• Oneyear of Administrative Assistant experience
• Twoyears of experience working with diverse populations
• Proficientin MS Office 365 Suite
• Excellentwritten, verbal, organizational, and communication skills
• Abilityto be creative and flexible within parameters of treatment programs andmodalities

PREFERRED QUALIFICATIONS

• Databasemanagement

Compensation andBenefits

Competitive Compensation and Benefits package includes insurance(health, dental, vision, life, long-term and short-term disability), leavebenefits and 401k match.

Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Protected Veteran Status