Description

Job Summary:

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder (OUD).

Operating in over 80 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.

Essential Functions:

• Performs an area walkthrough of the clinic at least once every hour.
• Performs area sweeps to ensure safety around the mobile unit.
• Performs mobile unit security checks at all locations.
• Performs beginning and end-of-day checklists to set up and secure end-of-day mobile unit requirements.
• Performs an end-of-day clinic walkthrough to ensure all clients are out of the building and have left the area.
• Assists in the prevention of diversion and theft from the clinic and mobile unit.
• Monitors and maintains all aspects of internal and external health/safety/security issues, including the welfare of patients and staff.
• Monitors patient activities on center premises, including parking lot, mobile unit and dosing areas.
• Responds quickly to any disturbance.
• Assists with the collection of drug screen samples as needed.
• Communicates with the Program Director regularly.
• Ensures parking lot rules are followed.
• Ensures the parking lot, building, and mobile unit surroundings are kept free of trash.
• Maintains a clear and safe driving record.
• Follows all traffic laws while operating the mobile unit.
• Collaborates with community partners to coordinate care for patients.
• Assists in coordinating telehealth and telecounseling appointments for patients.
• Completes set up and breakdown of the mobile unit at designated stops.
• Coordinates with vendor staff to complete repairs as needed and maintenance of the mobile unit.
• Communicates inventory/supply needs for the mobile unit to the Program Director.
• Performs other duties as assigned by the Program Director.

Supervisory Responsibilities :

(Scope of the person's authority, including a list of jobs that report to this job)

None

Essential Qualifications:

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Licensure/Certification:

High school diploma/GED or equivalency. CDL and a safe driving record

Required Knowledge:

Understanding of de-escalation techniques to utilize with patients to ensure a calm environment

Experience Required

Crowd control experience as well as experience de-escalating individuals in heated situations.

Skill and Ability:

Ability to raise issues proactively and in a timely manner.

Excellent customer service skills. Ability to maintain confidentiality

Job or State Requirements

HS Diploma/GED; Active Driver's License