Location: Houston, TX
Schedule: Monday-Friday | 7:30 AM-4:00 PM

Be the Hands-On Expert Supporting Surgical Excellence

KARL STORZ is seeking Onsite Endoscopic Specialists to join our Service team in the Houston, TX area. In this highly visible role, you'll provide hands-on, on-site support for KARL STORZ endoscopic devices-working directly with Sterile Processing Departments (SPD), Operating Room teams, and Biomedical staff.

If you enjoy technical problem-solving, building strong client relationships, and working in a clinical environment where your expertise directly impacts patient care, this role offers a rewarding and stable career opportunity.

What You'll Do

As an Onsite Endoscopic Specialist, you'll serve as the trusted KARL STORZ expert for assigned hospital or surgery center accounts.

Key responsibilities include:

• Provide face-to-face technical and customer support in the OR, SPD, and Biomed departments
• Perform daily maintenance and management of KARL STORZ hand instruments and video equipment
• Ensure instrument sets are fully functional, inspected, documented, and always ready for use
• Perform preventive maintenance and troubleshoot video and instrument issues in the operating room
• Monitor and manage repairs and equipment replacements within the account's budget
• Train and educate hospital staff on KARL STORZ devices and services
• Identify process improvement opportunities to increase efficiency and reduce repair costs
• Support video tower and system setup for procedures
• Inspect, repair, replace, and facilitate repair/exchange transactions for KARL STORZ devices
• Transport, clean/sterilize, and package instruments after procedures (as required by account)

Responsibilities may vary based on customer agreements, offering exposure to a broad range of technologies and workflows.

What We're Looking For

Required Qualifications

• High School Diploma or equivalent
• 0-4 years of experience in medical device repair, service, sales, or related healthcare environments
• Strong verbal and written communication skills in English
• Proven ability to work collaboratively in a service-driven team environment
• Excellent time-management, organizational, and multitasking skills
• Proficiency with Microsoft Office, including Excel and reporting tools
• Ability to lift, push, or pull up to 25 lbs
• Ability to pass a drug screening for a safety-sensitive position

Preferred Qualifications

• Associate's or Bachelor's degree
• Certified Registered Central Service Technician (CRCST) certification

Work Environment

• On-site hospital and surgical center settings
• Hands-on, technical role with direct customer interaction
• Consistent weekday schedule with daytime hours
• Independent work balanced with strong regional team support

Why KARL STORZ?

• Stable, Monday-Friday schedule with no overnight shifts
• Direct impact on surgical readiness and patient care
• Exposure to advanced endoscopic and video technologies
• Strong training and support from an industry leader
• Career growth opportunities within Service, Sales, Leadership, and beyond

If you're technically inclined, service-oriented, and ready to build a career supporting surgical teams with cutting-edge medical technology, we encourage you to apply.

Apply today and become a valued Onsite Endoscopic Specialist with KARL STORZ.

MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Eligible Employee Benefits

• Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance, too!
• 3 weeks vacation, 11 holidays plus paid sick time
• Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
• 401(k) retirement savings plan providing a match of 60% of the employee's first 6% contribution (up to IRS limits)
• Section 125 Flexible Spending Accounts
• Life, STD, LTD & LTC Insurance
• We prepay your tuition up to $5,250 per year! - Tuition pre-imbursement
• Fitness reimbursement of up to $200 annually
• And much more!

KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures.

Credentialing requirements at KARL STORZ

KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.

Pay Transparency

The pay range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member's base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.

Equal Employment Opportunity & Reasonable Accommodation Statement

KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at [email protected].

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