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Patient Advocacy Coordinator / Patient Assistance - Onco360 Pharmacy

Scottsdale, AZ | Full-Time

Mon - Fri 8:30am to 5pm MST in spring/summer, with shift to 9:30am to 6pm MST in fall/winter

Salary Starting at $23.00/hr and up

Onco360, a leading oncology pharmacy, is seeking a Patient Financial Advocacy Coordinator. Candidate to live within commuting distance of our Scottsdale pharmacy. Remote work possible after initial on-site training.

Company Benefits

• Medical; Dental; Vision
• 401k opportunity
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Quarterly Incentive Bonus
• Paid Volunteer Day
• Referral Incentive Program
• Company Paid Life Insurance; and Short/Long-Term Disability

Why Join Us?

• A career with purpose: Help patients access life-saving medications.
• Supportive culture: We value teamwork, respect, integrity, and passion.
• Growth opportunities: We invest in your professional and personal development.

What You'll Do

The Patient Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient's needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.

How You'll Do This

• Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
• Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
• Support applications for nonprofit and manufacturer assistance programs.
• Provide clear explanations of insurance benefits and co-pay structures.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

What You Bring

Required:

• High School Diploma or GED
• 1+ years of patient assistance or advocacy experience
• Registration with Board of Pharmacy (as required by state law)
• Strong communication, organizational, and customer service skills

Preferred:

• Associate degree or Certified Pharmacy Technician (PTCB)
• 3+ years of patient assistance or advocacy experience
• Specialty pharmacy experience

Join a mission-driven team making a difference in the lives of cancer patients.