Job Description

Fusion Innovation's recent growth has earned us a top spot in the Inc 5000 Fastest Growing Private Companies in America and in Washington Business Journal's Best Places to Work multiple years in a row. Our team members are passionate about their work and are empowered to contribute their unique skills and perspectives to our projects. Here at Fusion, we put people first. When you join us, you don't just join a company, you join a family. If you are ready to be part of a fun and engaging team where your innovative ideas are heard, supported, and make ever lasting mission impacts for our Nation's most sensitive programs, you have come to the right place.

Position Overview

Fusion Innovation is seeking a Process Improvement Analyst to support organizational performance metrics, corporate policy, and continuous improvement initiatives. This role combines benchmarking, program metrics, management consulting, and data analytics to evaluate performance and identify actionable opportunities for improvement. The successful candidate will also provide administrative support for approximately 20 Service Level Agreements (SLAs), assess financial implications, and translate complex financial information into clear insights for both finance and non-finance professionals.

Key Responsibilities

• Support the development, tracking, and analysis of organizational performance and program metrics.
• Conduct benchmarking and process assessments to identify opportunities to improve efficiency and effectiveness.
• Support corporate policy initiatives through analysis, documentation, and process improvement recommendations.
• Provide administrative support for approximately 20 SLAs, including maintaining documentation, tracking updates, and coordinating with stakeholders.
• Use Excel and data analytics tools to organize, analyze, and present performance and financial information.
• Support data visualization and reporting using Tableau.
• Assess the financial implications of proposed process changes and operational decisions.
• Translate complex financial information into clear, actionable insights for diverse audiences.
• Apply management consulting approaches to support problem-solving and organizational improvement.

Required Skills

• Active Top Secret/SCI with Polygraph.
• Experience in benchmarking, program metrics, process improvement, and general management consulting.
• Strong Microsoft Excel skills.
• Familiarity with Tableau.
• Experience analyzing data and communicating findings.
• Ability to assess financial implications and explain complex financial information to finance and non-finance professionals.
• Strong organizational skills and attention to detail to support SLA administration and documentation.
• Strong written and verbal communication skills.

Desired Skills

• Exposure to organizational finance and/or contracts-related procedures.
• Experience supporting SLA administration, tracking, or maintenance.
• Experience supporting corporate policy and organizational performance reporting.

Additional Details

Fusion Innovation anticipates the annual base salary for this position will generally range from $100,000 to $215,000. Actual compensation will be determined based on several factors, including, but not limited to:

• Relevant education, certifications, and training;
• Years of direct applicable experience with this work and the customer;
• Contract labor category requirements, skill level, contract bill rate, and hours allocation;
• Alignment with the position's responsibilities;
• Additional specialized skills.

In addition to base salary, eligible employees may be considered for discretionary bonuses and are eligible for Fusion Innovation's comprehensive benefits package, which includes medical, dental, vision, company-sponsored retirement contributions, paid leave, professional development opportunities, and other employee benefits.

Fusion Innovation is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Fusion Innovation participates in E-Verify to confirm employment eligibility for all newly hired employees. If you require a reasonable accommodation to complete the application process, please contact [email protected] and include your name and contact information.