Pinnaql, Inc. is a trusted consulting partner to regulated life sciences and healtchcare companies, providing deep technical, validation, and quality expertise across every stage of the product lifecycle. We partner with pharmaceutical, biotech, and medical device organizations to navigate complexity, accelerate project timelines, and maintain a strong state of compliance and audit readiness.

Our client, a fast-growing healthcare revenue cycle performance optimization and analytics organization supporting physician practices and provider groups nationwide, is seeking a Revenue Cycle Performance Insights Consultant to join their team.

Summary:

The Revenue Cycle Performance Insights Consultant translates operational and financial performance data into actionable recommendations that improve client outcomes, retention, and service delivery effectiveness.

This role supports data-driven decision-making across the client portfolio by identifying trends, performance risks, and optimization opportunities within revenue cycle workflows. The consultant partners with Client Success, Systems Implementation, and Coding teams to guide improvement strategies through analytics-backed insights.

Key Responsibilities:

Performance Analytics & Trend Identification

• Analyze revenue cycle KPIs across assigned client portfolios
• Identify performance gaps, revenue leakage drivers, and emerging risks
• Interpret denial trends, AR aging patterns, and throughput inefficiencies
• Support prioritization of corrective action plans

Client Performance Strategy Support

• Translate KPI insights into operational recommendations
• Support development of client-specific performance improvement plans
• Monitor effectiveness of implemented action plans
• Identify opportunities to improve revenue capture and workflow efficiency

Portfolio-Level Reporting & Visibility

• Develop dashboards, summaries, and performance narratives for internal stakeholders
• Support leadership visibility into portfolio-level trends and risk indicators
• Standardize interpretation of KPIs across service teams
• Assist with development of performance scorecards and tracking tools

Cross-Functional Collaboration

• Partner with Client Success Analysts on KPI-driven account strategies
• Support Systems Implementation Consultants with workflow optimization insights
• Collaborate with Coding Quality Consultants on denial pattern interpretation
• Align reporting outputs with organizational performance priorities

Qualifications:

• 4-7+ years of physician revenue cycle experience
• Strong understanding of end-to-end RCM workflows (front-end through AR)
• Experience analyzing KPI performance across multiple provider clients
• Demonstrated ability to translate analytics into operational recommendations
• Advanced Excel skills (pivot tables, trend modeling, KPI tracking)
• Experience working with EMR/EHR reporting tools

Preferred Qualifications:

• Experience in outsourced RCM delivery environments
• Familiarity with eClinicalWorks reporting structures
• Experience supporting multi-client performance portfolios
• Exposure to fee schedule analysis and reimbursement modeling
• Experience building performance dashboards or scorecards

This is a fully remote opportunity open to candidates located anywhere in the United States with up to 30% travel based on business needs. Candidates must be authorized to work for any employer in the United States without visa sponsorship. Benefits include paid time off, paid holidays, paid sabbatical leave, health, vision, and dental insurance, and a 401(k) plan with employer match. If your background aligns with the qualifications above, we'd be excited to hear from you.