Position Summary

The Senior Manager, Demand Planning is responsible for developing and managing short- and long-term demand forecasts for products distributed across North America. This strategic leadership role partners closely with Sales, Marketing, Purchasing, Manufacturing, Supply Planning, and Quality/Regulatory Affairs to ensure forecast accuracy, optimize inventory investments, support customer service objectives, and enable supplier capacity planning.

The role leads the monthly Sales & Operations Planning (S&OP) process, drives continuous improvement in forecasting and inventory management, and oversees demand planning activities related to new product launches, promotions, product transitions, and discontinuations.

Key Responsibilities

• Lead demand planning activities supporting businesses sourcing inventory through the North American Logistics Center in Auburn, MA, including KSUS, KSEC, KSEM, KSVEA, and the U.S. OR1 Division.
• Recruit, develop, coach, and lead Demand Planning team members.
• Facilitate cross-functional forecasting reviews and develop consensus demand plans with Sales, Marketing, and Purchasing.
• Maintain and communicate short- and long-range demand forecasts to Global Demand Planning.
• Lead the monthly S&OP process to align demand, supply, inventory, and business objectives.
• Partner with cross-functional teams to support new product launches, commercialization activities, promotions, and product transitions.
• Establish processes to proactively identify supply risks, inventory challenges, and forecast gaps.
• Develop and enhance reporting and performance metrics, including forecast accuracy, new product launch performance, and product discontinuation results.
• Utilize forecasting tools, predictive analytics, and Forecast Value Add (FVA) methodologies to improve forecast performance and business outcomes.
• Review and update SKU classifications and continuously evaluate forecasting technologies, systems, and best practices to drive improvement.

Qualifications

Required

• Bachelor's degree or equivalent experience.
• 7+ years of Demand Planning and/or Supply Chain experience.
• 3+ years of leadership or supervisory experience.
• Strong Excel skills and knowledge of forecasting methodologies.
• Excellent communication, presentation, and collaboration skills.

Preferred

• APICS certification.
• Experience with SAP/ERP systems.
• Knowledge of Forecast Pro, Salesforce, QlikView, and IBP.
• Strong organizational and time management skills.

Additional Information

• Travel: Up to 10%
• Direct Reports: Demand Planning & New Products Planning Analyst
• Physical Requirements: Ability to sit for extended periods.
• Key Stakeholders: Sales, Marketing, Purchasing, Supply Planning, Manufacturing, QM/RA, Sample Operations, and third-party suppliers.

This is a high-impact leadership role that directly influences inventory performance, customer service levels, supply chain efficiency, and overall business success.

Who We Are:

KARL STORZ is an independent, family-owned company headquartered in Germany's renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike.

With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create-it's about the lives we change, together.

#LI-KM1

MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Eligible Employee Benefits

• Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance, too!
• 3 weeks vacation, 11 holidays plus paid sick time
• Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
• 401(k) retirement savings plan providing a match of 60% of the employee's first 6% contribution (up to IRS limits)
• Section 125 Flexible Spending Accounts
• Life, STD, LTD & LTC Insurance
• We prepay your tuition up to $5,250 per year! - Tuition pre-imbursement
• Fitness reimbursement of up to $200 annually
• And much more!

KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures.

Credentialing requirements at KARL STORZ

KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.

Pay Transparency

The pay range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member's base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.

Equal Employment Opportunity & Reasonable Accommodation Statement

KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at [email protected].

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