Make your mark for patients

Step into a high-impact role where strategic vision meets flawless execution. As our Strategic Meeting Solutions Lead, you'll shape the future of national and international congresses by driving end-to-end meeting strategy, elevating customer experience, and delivering data-driven results. This is a unique opportunity to influence brand-defining events, collaborate with cross-functional partners, and lead operational excellence across planning, logistics, analytics, and vendor management-all while steering innovation in a dynamic, fast-paced environment.

This position is located in Atlanta, GA or Raleigh, NC.

About the Role

This role leads end-to-end strategy, planning, execution, and continuous improvement of strategic meetings, congresses, and events. The Strategic Meeting Solutions Lead partners cross-functionally to deliver compliant, data-driven, and brand-aligned meetings while overseeing vendors, budgets, analytics, and execution teams.

What you'll do

• Drive strategic vision and innovation for national and international congresses.
• Lead end-to-end operational strategy and execution for meetings and events.
• Align meeting strategy with communication and brand objectives across internal teams and external agencies.
• Own the customer experience journey, including analytics, reporting, and effectiveness dashboards.
• Prioritize customer experience to achieve congress KPIs.
• Oversee planning, logistics, and on-site execution.
• Maintain professional communication and follow up with suppliers, clients, and attendees.
• Manage and reconcile budgets, accruals, and financial tracking.
• Oversee registration platforms, eRequest workflows, and process optimization.
• Ensure compliance with TOV, purchasing standards, and internal policies.
• Supervise contractors, including the Meeting Specialist and Coordinator.
• Lead vendor evaluations, performance reviews, and quarterly business reviews.
• Ensure SOP adherence and support execution teams on compliance.
• Maintain and improve internal playbooks and databases.
• Oversee logistics vendors and third-party suppliers.
• Support national and local congress planning, including budgeting, room blocks, and execution oversight.

Who you'll work with

• Internal stakeholders to align the meeting and brand strategy.
• External agencies supporting planning and execution.
• Suppliers, clients, and event attendees for seamless communication.
• Contracted team members, including the Meeting Specialist and Coordinator.

Interested? For this role we're looking for the following education, experience and skills

Minimum Qualifications

• Bachelor's degree or equivalent experience in congress management or related field.

• Minimum 5 years Pharmaceutical or regulated-industry meeting experience.

Preferred Qualifications

• Proven strategic planning and execution leadership.

• Proven operational excellence in congress management.

• Digital mindset to advance digital mindset.

• Advanced stakeholder and vendor management skills.

• Financial acumen, including budget management and accrual tracking.

• Process improvement and systems optimization mindset.

• Ability to lead analytics and data-driven decision making.

• Excellent communication and presentation skills.

• Ability to manage multiple complex programs simultaneously.

• Proficiency in Microsoft Office and meeting management platforms.

• Ability to travel as required, including occasional weekends.

Internal applicants should be in their current job for at least 12 months, must meet performance standards and are not on formal corrective/disciplinary process (PIP), warning, final warning, or compliance warning letters within the last 12 months. Please inform your Manager or your Talent Partner before applying to any internal job opportunities.

Unless explicitly stated in the description, this role is hybrid with 40% of your time spent in the office, regardless of your current contractual agreement. If your current working arrangements differ, please contact your Talent Partner to discuss before submitting your application.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected] for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.

Requisition ID: 92471

Recruiter: Kelly Dickinson

Hiring Manager: Nelly Khalil

Talent Partner: SamUel Corvah

Job Level: MM II

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