Surgical Scheduling Coordinator

RESPONSIBILITIES

• Coordinates processes and routes all paperwork as required to meet physician and facility requirements.
• Provides accurate, thorough and complete documentation of all information pertinent to patient treatment.
• Returns and responds to all calls relating to scheduling timely.
• Ensures medical clearances are obtained by patient prior to surgery.
• Obtains authorizations prior to surgery date.
• Ensures insurance verifications are received prior to procedures.
• Takes payments for procedures and past due balances.
• Reschedules procedure appointments as needed.
• Helps with other ancillary tasks including but not limited to following up with patients that no-show or cancel surgical appointments, sending H&P orders and consents to outside hospitals.
• Works as a team member within the patient services department and all other departments.
• Establishes and maintains effective working relationships with physicians, staff and management.
• Documents work processes as required.
• Demonstrates courtesy and helpfulness toward patients and their families.
• Perform other job-related duties as assigned by management.

REQUIREMENTS

• High School diploma

• Minimum 1- year experience in surgery/procedure scheduling
• Familiarity with CPT codes, as well as ICD 9 and ICD 10
• Knowledge with pre-verification / pre-authorization for patients
• Proficiency with Microsoft Office applications: Word, Excel and Outlook
• Extreme politeness and customer service attitude to patients and facilities where procedures are being scheduled
• Team player, working in a respectful and cooperative manner with other office staff members
• Dedicated work ethic and concern for overall patient well-being

We are an Equal Opportunity Employer and committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please contact [email protected].

8am-5pm, Monday through Friday.