The Training Operations Specialist is responsible for the detailed coordination and execution of multi-day sales training programs. The Specialist ensures all logistics, timelines, vendor coordination, and financial processes are handled thoughtfully and consistently.

The Training Operations Specialist reports to the Manager of Training & Events and operates from the Corporate office in Arlington, VA, with limited travel.

Major Areas of Accountability

Program & Event Operations

• Lead operational planning and execution of in-person and virtual sales trainings (NHT, Masterclass, RBD Summit, regional meetings, and field training)
• Develop and maintain detailed project plans, timelines, and checklists aligned to

program scope

• Coordinate logistics including travel, venues, catering, AV, shipping, and materials
• Manage attendee communications and confirmations
• Maintain organized documentation to prevent operational gaps and proactively

address logistical risks

• Provide onsite and virtual execution support as needed

Financial & Administrative Operations

• Process and track training-related expenses, including receipt collection, PO creation, invoice reconciliation, and Concur submissions
• Maintain accurate budget trackers and financial documentation
• Coordinate vendor communication and payment workflows
• Ensure compliance with internal financial policies and timelines

Project Management & Coordination

• Track deliverables and dependencies across trainings
• Monitor progress and proactively flag risks or delays
• Maintain centralized documentation and source-of-truth trackers
• Support cross-functional alignment on deadlines and expectations

Systems & Data Support

• Maintain training records, rosters, and operational data
• Support LMS, scheduling, and reporting workflows
• Partner with analytics and systems teams to improve operational tools and automation

Continuous Improvement

• Identify opportunities to streamline workflows and improve efficiency
• Contribute to the development and maintenance of SOPs, templates, and best practices
• Participate in post-training reviews and process enhancements

• Anticipated travel: approximately 10%
• Kerecis employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.
• Other job duties as assigned

Basic Qualifications

• 2+ years of experience in event coordination, training operations, or program support
• Strong interpersonal skills with the ability to build rapport and communicate proactively with sales teams, new hires, and cross-functional partners
• Exceptional attention to detail and ability to independently manage complex logistics
• Proven track record executing multi-day events on time and without operational gaps
• Experience coordinating travel, venues, vendors, and related financial documentation
• Strong organizational, project management, and communication skills.
• Proficiency in Microsoft Office and collaboration tools.
• Ability to work independently in a fast-paced, deadline-driven environment.

Preferred Qualifications

• Associate or bachelor's degree from an accredited college or university preferred
• Experience supporting events or sales training programs (healthcare or medical education preferred)
• Experience using Microsoft Teams and Teams Planner (or similar collaboration and project tracking tools)
• Familiarity with Concur and basic expense or procurement processes
• Experience working cross-functionally in matrixed organizations
• Exposure to LMS or workflow automation tools

This job description is intended to set forth the core functions required for this position and describe the general nature of the work to be performed. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Job duties, responsibilities and activities may change or be supplemented at any time as necessary. Kerecis is an Equal Opportunity Employer.

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