Elekta’s Aftermarket Strategy: Using Connectivity for Equipment Reliability, Predictability and Better Patient Outcomes

Medical Device, Medical Device Design, Medical Device Innovations,
  • Wednesday, December 08, 2021 | 9am GMT (UK) / 10am CET (EU-Central) / 11am EET (Middle East) / 4am EST (NA)
  • 60 min

The COVID-19 pandemic spurred the need for digital and remote solutions in many clinical spaces. This includes digitalized service platforms that foster connectivity between devices.

In this webinar, attendees will learn about Elekta’s comprehensive radiotherapy service platforms, which include both hardware and software solutions that enhance clinical capabilities to deliver the best patient care. From equipment connectivity to treatment planning systems, learn about how device connectivity can improve the patient experience and patient outcomes.

Elekta helps 2 million patients in 120 companies with critical radiotherapy treatments. They depend on their over 80 percent fleet connectivity of 21,000 devices to unify sites, people, knowledge and spare parts to make delivery of therapy both predictable and reliable. In addition, equipment lifetimes can run 10–15 years, making service and overall aftermarket business an important growth area for Elekta. It contributes not only 40 percent of annual turnover, but offers a more predictable revenue stream.

Elekta are clear that their digital transformation is real and delivers real results. They rely on their digital systems, including their ElektaCare and proprietary “IntelliMax” systems, to enhance delivery of service and support, including that delivered remotely, as they work to earn a position as a “lifetime companion” to their customers. In addition to delivering real, measurable benefits, their investment has resulted in patents for their digital capabilities.

Learn how Elekta:

  • Uncovered the kinds of data required and expertise needed to deliver value
  • Identified key performance indicators (KPIs) used to measure results and value delivered to healthcare providers and patients
  • Used digital capabilities to successfully manage pandemic-induced challenges and the lessons learned that inform current operations
  • Developed a data architecture that both supports service and creates a digital thread to inform the entire organization
  • Is thinking about forward-looking strategies that consider new business models

Speakers

http://Paul%20Bergström,%20Elekta

Paul Bergström, Executive Vice President, Head of Global Services at Elekta

Mr. Paul Bergström has held the position of EVP, Head of Global Services at Elekta since November, 2017, supporting the Elekta radiotherapy business with 1,300 service employees in 120 countries. Service is a growth area for Elekta, but more importantly ensures the availability of critical cancer treatments that are key to positive patient outcomes. He comes to Elekta following an IT and telecom career, where he served as President of Ericsson Hong Kong and Macau and Vice President, Strategy and Marketing for Global Services. Bergström holds degrees in Finance and Economics, a Master of Science in Electrical Engineering as well as advanced business training from the London Business School, Northwestern’s Kellogg School of Management and Columbia University.

Message Presenter
http://Nick%20Leeder;%20Field%20PTC

Nick Leeder, Vice President, Digital Transformation Solutions, Field PTC

Mr. Nick Leeder leads a global team that is focused on helping customers recognize value at scale from their technology implementations across PTC’s product lines. His career at PTC also includes roles in market development, with responsibility for the EMIA region and then globally.  Mr. Leeder’s career also includes SKF where he was Group Director of PLM, Dyson and Philips where he was integral to transformations in Engineering, Manufacturing and Service.  In addition, Nick has held regional leadership positions in management consultancies like Accenture, Deloitte and IBM.

Leeder currently represents PTC at the World Economic Forum, working with other industry leaders on defining strategies and influencing policies for global manufacturers. He is also an internationally recognized thought leader and keynote speaker including chairing events in Europe such as ManuTalk and keynotes at Hannover Messe, World Manufacturing Forum and PI Europe and North America.

Leeder is Chartered Engineer and holds a BEng, Product Design and Manufacture, along with a Diploma in Industrial Studies from Loughborough University.

Message Presenter
http://Rene%20Zoelfl

Rene Zoelf, Business Development Director Life Sciences CER and Chairman of the PTC Healthcare Executive Advisory Council, PTC

Rene has experience in life sciences in helping companies to transform to an agile enterprise through Industrie 4.0 & digitization. He is qualified as a Certified Professional for Medical Software and has built up the life science practice at PTC in Germany.

Based on his experience he has a deep understanding on how new technologies support digital transformation and how companies can benefit from digitization in different process areas and how regulations impact this journey.

As chair of the PTC HC Executive Advisory Council Rene organizes and runs joint workshops with the council members and PTC Executives on industry topics and requirements.

Rene is member of the ISPE and contributes to the Special Interest Group „Pharma 4.0“.

Rene joint PTC in October 2010 and prior he held several positions in Consulting, Portfolio Management, and Marketing at Siemens.

Message Presenter

Who Should Attend?

Industry: Medical Device

Job Category: CXO, VP, Director, Manager

Job Function:

  • Service/Maintenance
  • Innovation/Strategy
  • Finance
  • Product Development
  • Product Management
  • Engineering
  • Service Operations
  • Engineering
  • IT

What You Will Learn

Learn how Elekta:

  • Uncovered the kinds of data required and expertise needed to deliver value
  • Identified key performance indicators (KPIs) used to measure results and value delivered to healthcare providers and patients
  • Used digital capabilities to successfully manage pandemic-induced challenges and the lessons learned that inform current operations
  • Developed a data architecture that both supports service and creates a digital thread to inform the entire organization
  • Is thinking about forward-looking strategies that consider new business models

Xtalks Partner

PTC

PTC enables global manufacturers to realize double-digit impact with software solutions that enable them to accelerate product and service innovation, improve operational efficiency, and increase workforce productivity. In combination with an extensive partner network, PTC provides customers flexibility in how its technology can be deployed to drive digital transformation — on premises, in the cloud, or via its pure SaaS platform. At PTC, we don’t just imagine a better world, we enable it.

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