Position Summary

The Associate Account Receivable will be responsible for collections by contacting customers with past due invoices at a high volume. Review account activity to match invoices with payments, mailing invoices and statements, contacting delinquent customers via phone to secure payment, reviewing account history with customers, updating customer notes, processing credit memos and adjustments, and journal entries to record applicable transactions. Daily duties include heavy phone activity, posting of payments, filing, and sending of customer invoices, statements, or other applicable information.

This will be a two-month assignment.

Essential Duties & Responsibilities

• Manage accounts receivable collections by contacting customers with past due invoices at a high volume
• Investigate and resolve customer inquiries by researching and resolving payment discrepancies, preferably within the same accounting period
• Monitor customer account details for non-payments or other irregularities. Analyze and reconcile customer accounts
• Establish and maintain relationships with customers, internal and external
• Maintain customer account files and system data current Conduct dispute resolutions as needed
• Post all cash receipts, research, or process unapplied cash, over payments, refunds and ensure all invoices are matched accordingly
• Responsible for account activations and coordinating releases of daily credit holds by contacting customers with past due invoices
• Other duties and responsibilities may be assigned as required

Position Expertise/Qualifications

Degree/Diploma: Associate & Bachelor - Preferred

Program of Study: Accounting or Finance

Minimum Years of Experience:
• 5 years Accounting receivable/Corporate Collections

Skills & Abilities

Essential Duty Definition:

• Expert understanding transaction processing on an ERP environment
• Proficient in Microsoft software applications: Excel Advanced (Pivot tables, VLOOKUP's, creating formulas or AR analysis), Word, Outlook, and SharePoint. ERP knowledge preferable in Sage or similar such as Oracle or SAP
• Accuracy of work is a must to keep up in a fast-paced environment.
• Expert problem-solving abilities relate to AR to analyze quantitative and qualitative data with capability to recommend appropriate solutions
• Must possess excellent fluent verbal and written communication skills to interact with external and internal customers Excellent attention to detail, well organized, and transaction processing knowledge a must
• Proficient organizational and planning skills; ability to multi-task; productive without compromising quality in a fast-paced environment
• Ability to function with minimal supervision
• Self-Motivated and results-oriented forward thinker that takes initiative to make things happen, accepts accountability and work with minimal supervision

ADA Statement

Candidates who cannot perform one or more of these requirements due to disability will be eligible for

consideration based on whether the candidate can perform the essential functions of the position with a

reasonable accommodation