Position: Seasonal Program Support Specialist Assistant

Position Type: Part-Time Seasonal

INSTITUTE OVERVIEW

The HudsonAlpha Institute for Biotechnology ( ) is a non-profit organization with the mission to use biotechnology and basic biological research to make important discoveries, improve human health, stimulate economic development, inspire young people to seek careers in science, and teach members of the public the importance of science in their everyday lives. Located in Cummings Research Park in Huntsville, Alabama, one of the world's leading science and technology parks, HudsonAlpha's campus contains state-of-the-art laboratories for biological research and development, as well as education, in the areas of genomics, genetics, and personalized medicine.

DEPARTMENT OVERVIEW

Educational Outreach is an essential component of the HudsonAlpha mission. The Institute seeks to expand interest in the science, technology, engineering, and mathematics fields by developing instructional programs that spark students' curiosity and enable teachers to illustrate the potential of applied research. HudsonAlpha's education and outreach programs are organized around two guiding principles: preparing the future biotechnology workforce and cultivating awareness of the influence of genetics and biotechnology on the lives of all citizens.

POSITION SUMMARY

The Seasonal Program Support Assistant collaborates with educational program managers and a fellow Program Support Specialist to handle the non-instructional aspects of Educational Outreach programs, ensuring everything runs smoothly behind the scenes. Working closely with internal teams, external vendors, and key stakeholders, this role keeps resources and information flowing seamlessly to support program success. A genuine commitment to customer service creates a welcoming and comfortable experience for every participant. This is a part-time, temporary position for a limited period, up to 32 hours each week.

JOB-SPECIFIC TASKS

• Coordinate and maintain check-ins for all educational programs
• Providing friendly, welcoming customer service to program participants and assisting with non-instructional support for summer educational programs as directed by the Program Support Specialist or program manager.
• Create and process participant mileage reimbursements
• Coordinate catering both internally and externally as needed
• Monitor room reservation and maintain room resets
• Help prepare and distribute name tags, t-shirts, binders, and other programmatic materials for onsite participant arrival and departure
• Help assist with maintaining accurate inventory records
• Perform other related duties as assigned

EDUCATION AND REQUIRED SKILLS EXPERIENCE

Education and Experience:

• Minimum 2 years of related experience preferred

Required Skills:

• Service-oriented with exceptional attention to detail and well-developed written and oral communication skills
• Strong organizational and project management skills with the ability to multitask and manage time and resources effectively
• Ability to excel within a fast-paced, highly collaborative team structure and a rapidly evolving, scientific industry
• Proficient in utilizing dynamic technologies (e.g., Microsoft Office, G-Suite, etc.) in a professional setting; Adobe CC suite competency a plus
• Highly motivated team player with the ability to develop and maintain collaborative relationships with all levels within and external to the organization
• Excellent critical thinking, problem-solving and analytical skills
• Demonstrates a high degree of integrity, professionalism, civility, and ethics in all job-related activities

Physical Demands/Environmental Factors/Mental Functions

ADA Requirements - The physical demands, work environment factors, and mental functions described below are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer - All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to their own or others' health and safety. This job description in no way states or implies that these are the only duties that will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.

Physical Demands

• Must be able to remain in a stationary position (sit or stand) for prolonged periods (50% of the time).
• Constant moving during hosted events.
• Frequently position self (e.g. stoop, crouch, crawl, bend) and pull and push to maintain computers and audio/visual equipment in the classroom/laboratory.
• Must be able to transport materials required for various experiences. This includes lifting and moving up to 25 pounds of materials (e.g. small stacks of textbooks or media equipment) between classrooms/laboratories and to and from parking lots and buildings.
• Frequent operation of common office equipment (e.g. computers, mobile devices, calculators, copiers, scanners).
• Frequently move around a classroom or HudsonAlpha campus to monitor guests of HudsonAlpha.
• Vision abilities - close vision, distance vision, and ability to adjust/focus.

Environmental Factors

• Moderate noise level (i.e. business office with computers, phone, and printers, light traffic).
• Workspace is generally an indoor office setting and in other common areas throughout HudsonAlpha with controlled temperature conditions.
• Occasional exposure to outdoor environment during portions of the workday including extreme cold or hot temperatures, or inclement weather conditions.

Mental Functions

• Maintain emotional control under stress.
• Communicate effectively, both orally and in writing, in the English language.

It is the policy of HudsonAlpha Institute for Biotechnology, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, veteran status, or any other basis prohibited by applicable law.