Position Summary

The Human Resources Manager is responsible for managing HR functions for a 100-employee, family-focused umbrella organization covering more than two distinct employer companies, each with its own set of policies. The primary focus of this role is Talent Acquisition, onboarding, and occasional offboarding - supporting a steady volume of approximately 2-3 technician hires per month as well as occasional addition of administrative staff as the company continues to grow

The ideal candidate is a high-integrity, people-centered leader with strong judgment, confidentiality, and a deep commitment to fostering a respectful, supportive, and values-aligned workplace.

Key Responsibilities (in order of priority)

1. Talent Acquisition & Onboarding
   
   • Manage full-cycle recruiting for all roles, from job posting to offer letter.
   • Support an ongoing volume of approximately 2-3 technician hires per month.
   • Partner with hiring managers to forecast staffing needs and build quality candidate pipelines.
   • Conduct interviews, reference checks, and evaluate candidate fit for both technical skills and cultural alignment.
   • Personally oversee the onboarding process, new hire paperwork, benefits enrollment, and first-week orientation.
   • Manage occasional offboarding processes with professionalism and care.

1. Compensation & Benefits Administration
   
   • Manage salary benchmarking and recommend competitive pay structures.
   • Oversee benefits programs including health, dental, vision, 401(k), PTO, FMLA, and leave programs.
   • Support employees with benefits questions, claims issues, and open enrollment.
   • Partner with leadership on annual compensation planning and budgeting.

1. HR Systems & Reporting
   
   • Maintain the HRIS (payroll, benefits, PTO tracking, evaluations).
   • Manage payroll processing.
   • Create reports and metrics related to turnover, hiring, retention, compliance, and employee satisfaction.
   • Drive process improvements to HR workflows.

1. Employee Relations & Culture
   
   • Build strong, trusting relationships with employees at all levels.
   • Serve as the primary point of contact for employee questions, concerns, and conflict resolution.
   • Coach managers on effective leadership, communication, and performance coaching.
   • Maintain a workplace atmosphere that is safe, supportive, and aligned with company values.
   • Protect confidentiality at all times and act with unquestionable integrity.

1. Performance Management and Misc
   
   • Assist managers in writing evaluations and delivering feedback.
   • Track promotions, raises, and employee milestones.
   • Other duties as assigned and commensurate with successful applicant's skillset.

Qualifications

Required

• 5+ years of progressive HR experience; open to a strong Generalist ready to step into a Manager-level role.
• Thorough understanding of employment law (federal and state).
• Demonstrated track record of discretion, ethical decision-making, and high personal integrity.
• Excellent communication, conflict resolution, and interpersonal skills.
• Strong organizational and prioritization abilities.

Education

• Bachelor's degree in HR, Business Administration, Organizational Development, or related field preferred - but not required with sufficient experience.

Certification

• SHRM-CP/SCP or PHR/SPHR preferred. The company is willing to sponsor certification for the right candidate.

Also a Plus

• Experience in a service-based or technical industry.
• Background working in a family-owned or family-centric culture.
• Experience managing HR for a company between 75-150 employees.

Personal Characteristics

• High integrity and strong moral compass - always does the right thing, even when difficult.
• Warm, approachable, and empathetic; builds trust with employees at all levels.
• Adaptable and flexible - willing to adjust approach based on each company's needs and culture.
• Calm under pressure with excellent judgment in sensitive situations.
• Values transparency, consistency, and fairness.
• Proactive problem-solver who improves systems and processes.
• Highly professional, polished, and organized.

Compensation & Benefits

• Health, dental, vision, and life insurance
• 401(k) with employer match
• Paid time off, holidays, and leave programs
• Family-friendly policies and supportive work culture
• SHRM certification sponsorship available for the right candidate

Employment Details

• This is a Contract-to-Hire position with a 90-day contract period.
• This role is 100% on-site at our Webster, Texas location. Due to the highly people-focused and confidential nature of the work, it is not a remote or hybrid position.
• A background check is required prior to start
• Target start date: June 2026