The Inside Sales Representative/ Customer Service Associate will assist the Sales & Marketing function by building a rapport and strong relationships that are necessary to increase sales and product placement for Acella's product portfolio. We are looking for a positive and motivated individual who would be passionate about our company and product portfolio. The ideal candidate will also have excellent customer service, communication, and organizational skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Initiate introductory calls with the objective of developing a long-term business relationship with customer accounts (70% doctors and 30% pharmacies)
2. Build, sustain & maximize customer relationships through timely routine contact with new and existing customers
3. Navigate through the customer order system, processes and procedures.

POSITION QUALIFICATIONS:

1. Associates Degree Required/ Bachelor's Degree preferred.
2. 1 year's customer service, inside sales and/or telemarketing experience required.
3. Must be an effective and passionate communicator and feel comfortable in the role of educating and selling to our customers over the phone.
4. Must have the ability to reach call goals on a daily basis
5. Must be skilled in relationship building
6. Proficient computer skills

BENEFITS:

• Competitive salary + incentive compensation
• Full benefits package including medical, dental, vision and disability coverage
• 401(k) with company match
• Maternity, paternity and adoption leave
• paid vacation, paid holidays plus floating holidays and sick leave

Acella Pharmaceuticals realizes that our success as an organization is dependent upon our people. If you are motivated by competitive incentive compensation and career advancement measured by your proven successes, we look forward to meeting you.

Equal Opportunity Employer

Alora Pharmaceuticals, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.