M365 Administrator-Unified Communications

Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington, Lewiston offices. Preference will be given to current employees and candidates who reside within a commutable distance from our Salt Lake City, Boise, Fargo and Lewiston offices or who are willing to relocate.

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For:

Every day, Cambia's dedicated team of Unified Communications O365 Administrators is living our mission to make health care easier and lives better. As a member of the Unified Communications team, our O365 Administrators configure, maintain, and support Microsoft 365 collaboration platforms - including Exchange Online, Microsoft Teams, and SharePoint Online - while driving automation, ensuring system stability, and delivering excellent customer service - all in service of creating an economically sustainable health care system.

Do you have a passion for solving complex technical challenges and keeping people connected? Do you thrive as part of a collaborative team where your contributions directly impact the employee experience? Then this role may be the perfect fit.

What You Bring to Cambia:

Qualifications:

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field, or at least 5 years of related experience in Microsoft 365 administration and unified communications

Skills and Attributes:

• Hands-on experience administering Microsoft 365 services, including Exchange Online, Microsoft Teams, and SharePoint Online
• Proficiency developing and maintaining PowerShell scripts to automate administration, reporting, and operational tasks
• Experience with tenant-to-tenant migrations and Microsoft 365 Multi-Tenant Organization (MTO) configurations
• Familiarity with Sharegate and Quest migration tools in Microsoft 365 environments
• Knowledge of messaging-related technologies including Windows Server, Active Directory, and IIS
• Familiarity with Git for version control and Ansible for configuration management and automation preferred
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired
• Strong organizational, time management, analytical, and problem-solving skills
• Excellent interpersonal and communication skills with the ability to provide timely updates to customers, team members, and management
• Can-do attitude with the ability to learn and adapt to new technologies and methodologies

What You Will Do at Cambia:

• Administer and support Exchange Online, Microsoft Teams, and SharePoint Online - including mail flow, recipient management, permissions, policies, collaboration settings, and user troubleshooting
• Monitor systems for alerts, review usage and activity reports, and take proactive action to ensure maximum system stability, service health, and availability
• Develop and maintain PowerShell scripts to automate Microsoft 365 administration, reporting, migration, and operational tasks
• Participate in Microsoft 365 tenant-to-tenant migration efforts, supporting preparation, execution, validation, and user support across Exchange Online, OneDrive, SharePoint Online, and Teams workloads
• Create and maintain technical, operational, and end-user documentation supporting Microsoft 365 services and related processes
• Monitor the work queue for trouble tickets, perform troubleshooting and problem resolution, and provide timely status updates to ensure customer needs are met
• Script, install, and configure patching and performance tuning in support of after-hours upgrades and maintenance, including system checkout after changes and outages

Pay ranges vary based on the candidate's work location. The expected hiring range depends on skills, experience, education, and training; relevant licensure/certifications; and performance history.

Oregon, Washington, Utah, and Idaho: The expected hiring range is $84,150-113,850, the full salary range is $79,000-129,000 and the bonus target is 10%.

North Dakota: The full salary range is $66,273 - 106,036.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:

• Work alongside diverse teams building cutting-edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career with a company committed to helping you succeed.
• Give back to your community by participating in Cambia-supported outreach programs.
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.

We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

Learn more about our benefits.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.

As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company. MFA is an important layer of protection for accessing Cambia systems and is required for all employees.

We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email [email protected]. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.