Description

Working Pattern: Hybrid (4 days per week in office with some exceptions)

Location: Penn station

About Norstella:

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.

Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:

• Accelerate the drug development cycle
• Assess competition and bring the right drugs to market
• Make data driven commercial and financial decisions
• Match and recruit patients for clinical trials
• Identify and address barriers to therapies

Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.

Job Description

Norstella is a high-growth, international business which means we have busy offices in key locations where we bring our teams together to collaborate and innovate. Reporting into the Executive EA, the Office Manager - New York will work closely with our administration team (including the global Office Managers and Executive Assistants) to seamlessly enable the operations required to bring our people together.

We are seeking an Office Manager to join our team and ensure smooth Administrative Operations for our growing organization. The ideal candidate for this position will have experience working in a fast-paced environment, who is flexible, proactive, resourceful, detail oriented and efficient with a high-level of professionalism.
Responsibilities:

• Welcome and serve guests at the NYC office and coordinate office utilization across our entire organization.
• Own all office management tasks and projects such as mail, supplies, staff lunches, travel coordination, facilities and health and safety protocols.
• Own the coordination and execution of office events and onsite meetings, and support the Training Manager with training-related event logistics as needed.
• Manage and report on budget
• Assist with the setup and troubleshooting of IT equipment, including computers, printers, and networking devices.
• Assist in the documentation of IT procedures, policies, and user guides.
• Provide basic technical support and training to staff members
• Other administrative and executive tasks as needed

Qualifications:

• Prior office management related experience in a high growth organization
• Exceptional, organizational and communication skills
• Excellent time management skills and ability to juggle multiple tasks and priorities
• Strong customer service skills with ability to handle confidential information
• Knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)
• Familiarity with computer hardware, software, and networking systems
• Ability to work independently and prioritize tasks effectively
• Flexibility to adapt to changing priorities and work schedules.
• Prior experience of managing expenses
• Must be located in greater NYC area

Our Guiding Principles for success at Norstella:

01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning

Benefits:

• Medical and Prescription Drug Benefits
• Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
• Dental & Vision Benefits
• Basic Life and AD&D Benefits
• 401k Retirement Plan with Company Match
• Company Paid Short & Long-Term Disability
• Paid Parental Leave
• Paid Time Off & Company Holidays

The expected base salary for this position ranges from $60,000 to $75,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package (listed below), successful candidates are eligible to receive a discretionary bonus

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you.

All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: [email protected]