Understanding Next Generation Medical Information Technology

Life Sciences, Pharmaceutical, Drug Safety,
  • Friday, October 23, 2015


Are you thinking about implementing or adapting to future ready Medical Information technology? Perhaps you’ve started looking at solutions and need help choosing the best option? Or maybe you just want to hear about the latest technology trends?

Then join this webinar where you can:

  • Learn the key factors you need to consider when choosing and implementing a Medical Information System
  • Hear about the latest trends – what you should be looking for in future Medical Information System
  • Ask questions to a panel of experts

Use of appropriate technology is a critical part of maximizing effectiveness and efficiency in a contact center. It is imperative for medical information technology to evolve by expanding access to and awareness of its services, to ensure synergy with needs of its customers. The manifold increase in market size, varied geographies and associated regulatory mandates has increased the need for a global view of medical information dissemination. It is essential for pharmaceutical companies to scale their capabilities globally in a cost-effective manner and also provide a consistent user experience when HCPs, patients and consumers access Medical Information. Such capabilities would allow pharmaceutical companies to fully leverage global content management processes and systems.

Ideal medical information technology might provide the following:

  • Simplified coordination of medical information resources across the globe using the latest web and mobile based technology
  • Increased operational efficiency, regulatory compliance, optimal collaboration, customer-centricity and business value
  • Seamless integration with content, upstream/downstream systems, HCPs, service providers, and internal stakeholders
  • Optimization and realization of valuable process insights both operationally and strategically

This webinar will be a great opportunity to learn from 5 industry speakers:

Jayne Packham, a leading Medical Information trainer in the UK, will share her experiences of the key factors that you need to consider when planning, selecting and implementing a new Medical Information database.

Saad Rahman heads the product management at Techsol and he will share an overview on latest technology trends and tools to enable simplification and process improvements in the medical information process.

Larry J. Davis, Pharm.D. Vice President, Medical and Clinical Affairs at Dohmen Life Science Services will share his insights regarding the increasing need for seamless integration of medical information systems with internal and external partners including patient support and adherence programs, specialty pharmacies, CRMs and PV systems.

Thomas Barton is Director of Business Process at Dohmen Life Science and will join Larry Davis as a guest speaker to explore the future of data ingress and egress as it relates to medical information systems in general.

Joe Pierce, will discuss how to build a strategy to meet the needs of a Medical Information department while incorporating those needs into a broader CRM or regulatory corporate vision.


Jayne Packham, Director, Jayne Packham Consultancy

Jayne has spent over 25 years in the UK Pharmaceutical industry working for Merck and Pharmacia (now Pfizer) in Sales, Medical Information and Management. During that time she worked on both UK and global projects and developed an enquiry management system which was implemented across Europe.

She set up Jayne Packham Consultancy, 13 years ago and is now one of the leading Medical Information trainers in the UK, offering face to face, eLearning, Conferences and webinars to keep busy staff updated with new information, legislation and UK promotional Code breaches. She is also a qualified plain English writer. Jayne has a degree in Physiology and Pharmacology and diplomas in Management and Plain English.

Message Presenter

Syed Saad Rahman, Head of Product Management, Techsol Corporation

Saad is a Life Sciences and Pharma IT professional with close to a decade of experience in the IT service industry. Saad is an engineer by education and holds Bachelors in Biotechnology and Masters in Pharmaceutical Systems Management from NJIT.

As Head of Product Management, Saad is responsible for the product planning and execution throughout the product lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure customer satisfaction goals are met. Saad has extensive knowledge of drug safety and medical information processes and systems. He is the product manager for MedInquirer (Medical Information Management System), and has been part of MedInquirer development since its inception.

Message Presenter

Larry J. Davis, Pharm.D., VP, Medical and Clinical Affairs, Dohmen Life Science Services

Larry is currently Vice President, Medical and Clinical Affairs at Dohmen Life Science Services (DLSS). Larry has over 17 years of Pharmaceutical industry experience in the areas of Medical Affairs, Drug Safety, and Quality and Compliance. He has helped to establish and manage the medical affairs and drug safety teams at several San Francisco Bay Area Pharmaceutical and biotech companies. Before joining DLSS, Larry was working as an independent medical affairs and drug safety consultant.

Prior to his Pharmaceutical industry career Larry served for many years on the clinical faculty at the University of California, San Francisco School of Pharmacy where he was Associate Clinical Professor and Director of the Drug Information and Analysis Service. Larry obtained his Pharm.D. Degree from the University of California, San Francisco School of Pharmacy and completed a Fellowship in medical information at the State University of New York at Buffalo.

Message Presenter

Thomas Barton, Director of Business Process, Dohmen Life Science Services

Thomas Barton is currently the Director of Business Processes at Dohmen Life Science Services (DLSS) Emeryville. Thomas has almost 20 years’ experience as an IT manager / director and has worked with many Pharmaceutical companies to create integration solutions between medical information systems and CRM solutions such as Veeva and Salesforce. He has experience with all of the commercially available medical information systems currently on the market. His hands on approach to addressing customer’s diverse needs in the pharma space has afforded him a unique vantage point to observe emerging trends and challenges in the industry and apply technology in order to drive innovation and differentiation in the marketplace.

Message Presenter

Joe Pierce, Founder & CEO, EndPoint Technologies

With more than 20 years’ experience in building technology solutions, Joe Pierce has a deep understanding of the software industry, including needs analysis leading to comprehensive technical solutions. Before founding EndPoint Technologies in 2011, Joe was vice president of sales and marketing for Online Business Applications (OBA), a provider of advanced software solutions for medical communications and drug safety on the IRMS platform. Among Joe’s clients were a number of global Pharmaceutical companies, including Abbott Laboratories, Merck, Pfizer and Shire. Joe also served as a software specialist for OBA early in his career and as a project manager for the Longaberger Company. He earned a Bachelor of Science in management information systems from Bowling Green University.

Message Presenter

Who Should Attend?

  • Medical Information VP / Directors / Managers / Scientists
  • Medical Information Specialists
  • Medical Advisors
  • IT Heads

Xtalks Partner


Techsol Corporation is a leading global technology service organization, providing Pharmaceutical industry focused services in the areas of Medical Information, Drug Safety, Signal Detection and Management, Clinical Development and Pharmaceutical Sales Management. Techsol’s global Pharmaceutical – information technology focus and techno-functional expertise enables it to provide technology services and consultancy across the drug life cycle.

MedInquirer is a next generation Medical Information and Inquiry Management solution from Techsol. It is a comprehensive platform to manage, starting from intake to closure of Medical Inquiries, AEs (Adverse Event), PCs (Product Complaint) and combination inquiries. MedInquirer’s ability to integrate seamlessly with safety, product complaint, sales, content or document management database fosters collaboration, increases response time and accuracy while reducing process and system redundancy significantly.

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