When Did We Lose Focus on Using Registry Data to Improve Care Delivery, and How Can We Regain It?

Clinical data registries were initiated to improve healthcare processes, and ultimately, patient outcomes, using electronic patient data. However, as the amount of patient data and what organizations want to do with those data increase, the role of clinical data abstractors has moved from data collation and analysis for patient care improvements to tedious data searches and data entry. It is not surprising that these skilled clinical workers are experiencing job dissatisfaction and burnout, leading to high abstractor turnover.

Join our panel discussion with experienced clinical abstractors and hear their personal experiences and how technology-enabled tools and a collaborative environment that prioritizes patient care initiatives, ownership of outcomes, and creative approaches to common abstraction roadblocks can turn a tedious job into a rewarding profession.

Speakers

(Moderator) Joh Olson, RN, MBA, Chief Operating Officer, Carta Healthcare

Joh is an RN with a career focus in healthcare management and operations with 20 years’ experience leading healthcare teams. Prior to Carta Healthcare, Joh led the operations teams at Stanford Healthcare. Now, his focus is on leading and serving the Carta Healthcare teams as COO. He continues to learn and contribute to startup teams in the San Francisco, Bay Area & Silicon Valley as an advisor and board member.

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Kelli Campbell, RN, Director of Sales Operations, Carta Healthcare

Kelli’s career with Carta Healthcare began in April 2020, when she joined as a Clinical Data Abstractor. Kelli gained her abstraction experience when she was a stress test nurse at Williamson Medical Center, assisting with cardiac data abstraction. Kelli’s experience also includes eight years in the pediatric cardiac ICU at Vanderbilt Children’s Hospital (where she was voted Nurse of the Year in 2018), the medical/surgical ICU at Centennial Medical Center, and Vanderbilt Children’s Hospital Cath Lab. Kelli graduated from nursing school after receiving a BA in psychology from the University of Tennessee. She is passionate about Carta Healthcare’s culture and team, derives joy from the knowledge she’s making a difference, and strongly believes that the Carta Healthcare products can really change patient care for the better.

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Betsy Castillo, RN, Abstraction Coordinator (Florida), Carta Healthcare

Betsy Castillo is Carta Healthcare’s Abstraction Coordinator – Florida and joined the team in January 2021. She has three decades of experience as a registered nurse in the cardiovascular intensive care unit (ICU) and in emergency/trauma. Betsy has spent half of those years as an adult cardiac registry abstractor and, for the last seven years, has concentrated on the American College of Cardiology’s NCDR® registries and account management. She completed nursing school at Lancaster General College of Nursing & Health Sciences.

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Dorothy Wong Gottfredson, RN, BSN, Technical Abstractor (California), Carta Healthcare

Dorothy is Carta Healthcare’s Technical Abstractor – California and joined the team in February 2021 after retiring as an RN in 2019. Her more than 41-year career in nursing has included medical, surgical, and cardiovascular intensive care units (ICUs) at Mount Sinai in New York and Stanford Hospital in California, for both adult and pediatric patient populations. Her most recent nursing position was in the pediatric cardiovascular ICU at Lucile Packard Children’s Hospital (LPCH) at Stanford Children’s Health, specializing in ECMO deployment during cardiac arrest situations and abstracting data for the ELSO Registry. Dorothy has a BSN from Hunter College, which is associated with Bellevue School of Nursing, in New York City.

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Brooke Tepe, RN, BSN, Pediatric Abstractor (Ohio), Carta Healthcare

Brooke is a Carta Healthcare’s Pediatric Abstractor – Ohio. For the majority of her 11-year career as a pediatric nurse, she was dedicated to managing the care of pediatric patients with a single ventricle diagnosis, who are infants born with only half of a functioning heart, at Cincinnati Children’s Hospital Medical Center. Brooke was introduced to data abstraction through this role, given the importance of registries to support the global focus on research for this patient population. As a result, she was able to see first-hand how important data abstraction is for the development of best practices and treatment outcomes. She is proud to work with a company whose mission is to provide high-quality data for initiatives that lead to optimal patient outcomes.

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