Modernize MedTech Sales and Service with Slack

Date
Tuesday, August 20, 2024Tue, Aug 20, 2024
Duration
60 min
Ready On-Demand
Free — start watching in secondsFree

About this webinar

Webinar Preview

Join this webinar to learn more on the future of MedTech operations and how modernizing and streamlining sales and service workflows can lead to significant increases in productivity, sales win rates and customer satisfaction.

Medical Technology, or MedTech, is one of the most innovative and futuristic industries in the world, but the processes for selling, tracking and servicing these devices and systems feel stuck in the past.

This webinar was designed specifically for MedTech leaders and will highlight ways Slack can help improve sales and service team communication as well as how automated workflows can reduce manual work and increase overall productivity.  Slack provides a unified platform for real-time data and communication that can lead to a 28 percent increase in sales productivity and a 23 percent boost in win rates. Using Slack’s artificial intelligence (AI)-powered search capabilities, Slack helps Medtech organizations speed up service case resolution times by 36 percent and improve customer satisfaction by 12 percent.

You’ll also learn more about Slack features like real-time customer relationship management (CRM) data access, automated pipeline and opportunity updates and collaborative deal rooms that enable sales teams to manage complex sales cycles efficiently, ensuring they can make informed decisions quickly and close deals faster.

The benefits of modernizing commercial operations do not end when the deal is closed. This webinar will also demonstrate how to improve inventory management through integration with warehouse management systems, real-time order tracking and technician coordination.

We hope you can join us.

Who should attend

This webinar will appeal to those with the following titles or professionals working with MedTech and medical device organizations:
  • IT leaders
  • Digital leaders
  • Field Service Technicians
  • Sales leaders
  • Commercial leaders

What you will learn

Attendees will learn how to close deals faster, reliably track inventory and provide white-glove service to customers.

Featured Speakers

Carly Wennogle, Principal Healthcare Solutions Engineer, Slack from Salesforce

Carly Wennogle

Principal Healthcare Solutions Engineer · Slack from Salesforce
Nick Crowley, Slack Specialist, Slack from Salesforce

Nick Crowley

Slack Specialist · Slack from Salesforce

Partner for this event

Slack 

Slack is on a mission to make people’s working lives simpler, more pleasant and more productive. It is the productivity platform for customer companies that improves performance by empowering everyone with no-code automation, making search and knowledge sharing seamless, and keeping teams connected and engaged as they move work forward together. As part of Salesforce, Slack is deeply integrated into the Salesforce Customer 360, supercharging productivity across sales, service and marketing teams. To learn more and get started with Slack for free, visit slack.com or connect with us @SlackHQ.

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