In the field of laboratory science, accuracy and precision in liquid handling are essential. This webinar brings together two expert voices from different laboratory specialties to examine the shared reality that liquid handling performance is critically important.
The first speaker, Andrew Hurder, a Field Application Scientist at Artel, brings a unique perspective from the front lines of liquid handling quality assurance. Drawing from his experience supporting automation in a wide range of high throughput laboratories, Andrew will discuss how the Artel Multichannel Verification System (MVS) empowers labs to independently verify the performance of their automated liquid handlers.
He will highlight how volume verification protocols can uncover underperforming instruments and enable technical teams to diagnose and resolve issues efficiently. His insights will emphasize the value of proactive verification in maintaining compliance, reducing costs, and ensuring reliable results across diverse laboratory settings.
In contrast, the second speaker, Candie Gilman, an Education & Training Manager at Artel, a leader in liquid handling quality assurance, brings years of experience from certifying hundreds of scientists and analysts on proper pipetting technique.
She will explore how the Artel PCS (Pipette Calibration System) can be leveraged as a training tool to elevate pipetting proficiency across laboratory teams. Attendees will learn how to integrate the PCS into technician onboarding and ongoing competency programs, use its real-time feedback to correct technique, and interpret performance data to identify training needs.
Through case studies and live demonstrations, we’ll showcase how labs have improved accuracy, reduced variability, and built a culture of quality with the Artel PCS.
Together, these two perspectives will illuminate the universal importance of accurate and reliable liquid handling — regardless of lab type, scale, or mission.
Join the featured speakers to explore:
- The risks of imprecise liquid handling and how to mitigate them
- Best practices for verifying and calibrating liquid handling instruments
- Strategies for building a culture of precision and accountability in the lab
- Real-world examples of how precision impacts outcomes in diagnostics and therapeutics
Register for this webinar to gain the knowledge and tools needed to elevate lab performance and strengthen the reliability of liquid handling — from pipettes to automated systems — whether in clinical diagnostics, pharmaceutical R&D, quality assurance or lab operations.
Speakers

Andrew Hurder, Field Application Scientist, Artel
Andrew Hurder is a Field Application Scientist at Artel with a wealth of experience in Liquid Handling Automation systems for high-throughput laboratory workflows. Andrew specializes in integrating robotic platforms and liquid handling technologies to streamline sample processing, improve reproducibility, and accelerate research timelines. His work supports a wide range of applications, from genomics and drug discovery to clinical diagnostics, where precision and efficiency are paramount.

Candie Gilman, Education and Training Manager, Artel
Candie Gilman is the Education & Training Manager at Advanced Instruments, where she leads the company’s global training initiatives on liquid handling quality assurance. With over 25 years of experience in technical product training, Candie is a recognized authority in pipette quality management and pipetting proficiency training programs.
Who Should Attend?
This webinar will appeal to professionals in these departments and roles:
- Biomedical engineering teams with a focus on liquid handling
- Clinical laboratory professionals involved in pipetting
- Lab management overseeing the operation of liquid handlers
- Lab automation and assay developers
- QA/QC professionals and lab staff in a regulated environment
What You Will Learn
Attendees will learn:
- The significance of assessing the performance of pipettes and liquid handlers, as well as evaluating operator technique, alongside the various methodologies available for accurate volume verification testing
- How to implement a system like a MVS or a pipette calibration system (PCS) in a diagnostic or biopharmaceutical laboratory
- How to utilize the strengths of MVS and PCS systems to maintain compliance in a regulated environment, elevate data quality, standardize staff proficiency and optimize assays with solutions that mimic samples
- The best ways to meet internal standards and regulatory requirements, manage compliance and improve processes as they relate to lab regulations, such as CLIA, GMP or ISO
- How to boost productivity with an MVS and PCS, which provide an extended platform to easily manage all liquid handling processes for critical assays across multiple instruments and sites and personnel, all in one place
Xtalks Partner
Advanced Instruments
Advanced Instruments is a global company offering a novel portfolio of analytical tools including, OsmoTECH®, a robust line of micro-osmometers to support bioprocessing and quality control (QC), and Solentim®, a portfolio of best-in-class imaging and single-cell deposition technologies for cell line development workflows and assurance of clonality for regulatory bodies.
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