Redefining Clinical Success for Sites Through Patient-Centered Support

Patient dropout remains one of the biggest threats to trial success — yet many of the factors driving them are preventable. In this interactive webinar, the featured speakers will walk through what an ideal patient journey could look like in a trial when site and patient support are optimized.

The panel of experts will share honest insights on the real burdens sites face and their wish list for partner support, from patient care, recruitment and trial retention to secondary screening and integrated site support. They will also demonstrate how incorporating creative services into outreach can further boost engagement.

Using real-world examples and case studies in autoimmune and other therapeutic areas, the speakers demonstrate a typical workflow step-by-step, showing where targeted services can be optimized to drive efficiency. Lastly, they will also discuss special considerations for keeping patients engaged during challenging periods like the holiday season, when many sites slow down but patient needs don’t.

Register for this webinar to learn how patient recruitment and site support strategies can redefine clinical success through patient-centered approaches.

Speakers

Richard Towne, Principal Solutions Architect, SubjectWell

Richard Towne is a licensed Pharmacist with over five years of experience in clinical trials, specializing in patient recruitment, protocol analysis and stakeholder engagement. At SubjectWell, he leads the solution design process to help sponsors select the right services, price them effectively and integrate real-world data into recruitment strategies. Rich has reviewed hundreds of trial protocols to identify and address barriers such as restrictive eligibility criteria and site logistics, ensuring faster, more inclusive enrollment. He has partnered with over 400 organizations, including patient advocacy groups and healthcare networks, to expand trial visibility, improve patient access and deliver strategies that strengthen regulatory confidence.

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Stacia Wilson, Associate Director, Site Recruitment Support, SubjectWell

Stacia Wilson is a global leader in patient recruitment and site engagement, with over 10 years of experience driving enrollment strategies for biotech and pharmaceutical companies. At SubjectWell, she specializes in supporting investigator sites, building collaborative partnerships and implementing innovative approaches to streamline clinical trial operations. Stacia’s passion is helping sites overcome challenges and enhance patient experience throughout the trial journey.

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