Build Patient-Site Trust to Improve Clinical Trial Retention

Date
Monday, November 02, 2026Mon, Nov 2, 2026
Time
12pm EST (NA) / 5pm GMT (UK) / 6pm CET (EU-Central)12pm EST
Duration
60 min— Live + Q&A
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About this webinar

Clinical trials succeed or fail at the intersection of two communities: patients who volunteer their time and participation and sites that dedicate resources, expertise and empathy to guide them through the process. The quality of the patient-site relationship can significantly influence recruitment, retention, compliance and data quality.

This webinar will discuss key factors that impact the patient-site relationship across the life of a clinical trial, exploring what contributes both to building or eroding participant trust.

The featured speakers will discuss the following topics:

  • Market dynamics impacting the patient-site relationship
  • Protocol design
  • Real-world insights on how to build trust with participants
  • The role of the sponsor
  • The use of digital technology and AI as an opportunity to enhance the patient’s journey through the clinical trial and beyond, while enabling sites to better manage that journey and the growing complexities of trials

Register for this webinar to learn how to strengthen the patient-site relationship and build participant trust throughout the clinical trial.

Who should attend

This webinar will appeal to professionals across the following roles and functions:
  • CEOs/Chief Medical Officers/Chief Scientific Officers
  • Therapeutic Area Leads
  • Clinical Operations
  • Data Management
  • Patient Experience/Engagement
  • Site Enablement
  • Digital Innovation/Transformation
  • Biostatistics and Data Science
  • AI in Clinical Trials

What you will learn

Attendees will gain insight into:
  • Key factors that impact the patient-site relationship across the life of a clinical trial
  • Strategies for building participant trust and understanding the factors that can weaken it
  • The sponsor’s role in supporting patient-site trust
  • The impact of digital technology and AI in connecting patients and sites throughout the clinical trial experience

Featured Speakers

(Moderator) Andrea Valente, Chief Executive Officer, uMotif

(Moderator) Andrea Valente

Chief Executive Officer · uMotif

Andrea Valente serves as the Chief Executive Officer (CEO) for uMotif. She brings over 20 years of achievement across the life sciences technology industry including positions of global leadership in product development, delivery operations, customer loyalty and M&A activity.

Prior to her appointment as CEO, Valente served as uMotif’s Chief Operating Officer (COO). Her operational leadership, deep industry knowledge and patient- and site-centric focus have reinforced uMotif’s reputation as a trusted provider of modern eCOA and eConsent solutions and services.

Before joining uMotif, Valente was CEO of eConsent provider ClinOne, which uMotif acquired in September 2024. Valente’s prior roles also include COO at Medable and VP of Pandemic Response Systems at Oracle, where she led business development, product development and service delivery of the cloud-based Oracle Health Management System (OHMS). Valente also served as EVP, Chief Development Officer at ERT, where she was responsible for global R&D and IT. She played a key role in four strategic acquisitions and the sale of ERT to Nordic Capital.

Ken Getz, Executive Director, Tufts Center for the Study of Drug Development

Ken Getz

Executive Director · Tufts Center for the Study of Drug Development

Ken Getz is the Executive Director of the Tufts Center for the Study of Drug Development and a Research Professor at the Tufts University School of Medicine. He is an internationally recognized expert on pharmaceutical R&D management and execution, protocol design, contract service provider and investigative site management, eClinical technology and data usage and patient engagement. A well-known speaker at conferences, symposia, universities, investor meetings and corporations, Ken has published extensively in peer-reviewed journals, books and in the trade press. He holds several board appointments in the private and public sectors.

He received his MBA from the J.L. Kellogg Graduate School of Management at Northwestern University and his Bachelor’s degree from Brandeis University. Ken is also the Chairman of CISCRP, a nonprofit organization that he founded to educate and raise public and patient awareness of the clinical research enterprise, and the Founder of CenterWatch, a leading publisher in the clinical trials industry and one of several businesses that he has sold.

Ian Hodgson, PhD, Chief Operating Officer, Corbus Pharmaceuticals

Ian Hodgson, PhD

Chief Operating Officer · Corbus Pharmaceuticals

Dr. Ian Hodgson serves as Chief Operating Officer at Corbus Pharmaceuticals. Dr. Hodgson has over 25 years of experience in drug development and operations across biotech, large pharmaceutical companies and contract research organizations.

Dr. Hodgson joined Corbus International Ltd. as Head of Clinical and European Operations and transitioned to Head of Operations prior to his current role. Since May 2021, Dr. Hodgson has served as a Non-Executive Director and Board Advisor for MD Group Ltd., a privately owned patient services company and Skyelarke, a health-tech company specializing in delivering patient payments in clinical trials. Previously, he held several leadership positions, including Vice President, Head of Clinical Services at TMC Pharma Services Ltd., a rare disease consultancy; Vice President, Clinical Development – Rare Diseases at Syneos Health and Head of Clinical Operations at Mereo Biopharma. 

Dr. Hodgson earned a PhD in Medical Microbiology from Queen Margaret University in collaboration with the University of Edinburgh (awarded by the Open University) and a BSc (Hons) in Food Technology from Reading University.

Aneesh Vaze, Managing Director, Clinical Research Philadelphia LLC

Aneesh Vaze

Managing Director · Clinical Research Philadelphia LLC

Aneesh Vaze is the Managing Director of Clinical Research Philadelphia (CRP), a premier site with 500+ completed trials since 1996. CRP drives patient diversity and access by partnering with community providers, utilizing AI-based EMR mining across 650,000+ patients to accelerate enrollment.

Before CRP, Aneesh was a Principal at Herspiegel Consulting, advising pharma and biotech firms on regulatory strategy and commercial launches. Blending sponsor-side insight with operational expertise, he is dedicated to building scalable, efficient research models that bring life-saving therapies to market faster.

Partner for this event

uMotif

Putting patients first is in uMotif’s DNA. The modern uMotif eCOA platform delivers faster, high-quality clinical trials and real-world studies by putting patients at the core of research. Combined with uMotif’s robust site tools – including consent management, site productivity, and trial awareness – the platform strengthens the patient-site relationship, which is key to improving eCOA compliance and retention. With cloud hosting in the US, Europe, and China, the GCP, 21 CFR Part 11 and GDPR-compliant platform supports all study phases and indications.

Live: Mon Nov 2