Reduce Patient Burden in Clinical Trials Through Patient-Centricity

Biotech, Clinical Trials, Drug Discovery & Development, Life Science, Patient Recruitment & Retention, Pharma,
  • Tuesday, September 22, 2026 | 11am EDT (NA) / 4pm BST (UK) / 5pm CEST (EU-Central)
  • 60 min

The clinical trial industry has spent years declaring patient-centricity a strategic priority. Sponsors have invested in decentralized trial models, digital tools and patient engagement programs. Yet dropout rates remain stubbornly high, site burden keeps growing and patients continue to report challenges at nearly every stage of the trial experience.

In this webinar, the featured speakers will share findings from a new industry survey of sponsors, CROs and sites examining the gap between patient centricity as an ambition and patient centricity as an operational reality. The data reveals that digital adoption, on its own, has not produced seamless trial experiences. Instead, it has often added complexity: more systems, less integration and more work pushed onto the sites expected to absorb it.

The speakers will share and discuss new research that provides insights into:

  • Why urgency around patient-centricity is increasing now, and what’s driving it
  • Where the patient journey still breaks down, and which friction points sponsors most underestimate
  • How fragmented technology ecosystems end up shifting the execution burden onto sites
  • The measurable gap in impact and value between organizations that have deployed patient-centric platforms and those that haven’t
  • Steps sponsors and CROs can take to move from patient-centric intent to patient-centric delivery

Register for this webinar to learn how patient-centricity can reduce site burden and support more effective clinical trial delivery.

Speakers

Daniela Duffett, Head of Solutions Consulting, eClinical Services at Suvoda

Daniela Duffett, Head of Solutions Consulting, eClinical Services at Suvoda

Daniela leads Suvoda’s global eClinical Solutions Consulting team and is based in the Barcelona office. She works closely with clients and prospects, delivering presentations and demonstrations while serving as a Subject Matter Expert on Suvoda’s solutions. Daniela joined Suvoda several years ago in the Services Delivery organization, where she worked in Project Management and gained deep, hands-on experience in IRT solution delivery. This background enables her to bring strong practical insight and real-world expertise to every consulting engagement.

Message Presenter
Nisarg Shah, Practice Director, Everest Group

Nisarg Shah, Practice Director, Everest Group

Nisarg is a Practice Director and leads the Life Sciences IT Outsourcing and Advisory Offerings at Everest Group, with a focus on the R&D software and services value chain. He advises global service providers, software providers, pharmaceutical enterprises on digital transformation, product strategy, go-to-market strategy, mergers and acquisitions, competitor assessments and vendor evaluations. He has authored industry reports on clinical development software categories (such as eCOA, EDC, RTSM, etc.), decentralized clinical trials and regularly contributes thought leadership on technology trends shaping the life sciences industry. Prior to joining Everest Group, Nisarg worked as a Technology Analyst at Credit Suisse.

Message Presenter
Elizabeth Smith, Director of Product Management, Patient Engagement at Suvoda

Elizabeth Smith, Director of Product Management, Patient Engagement at Suvoda

As Director of Product Management at Suvoda, Elizabeth leads the development of transformative solutions to streamline the clinical trial experience for patients, sites and sponsors. She began her career as a Clinician with direct experience in clinical trials. Elizabeth brings her firsthand knowledge of clinical research together with deep experience in product management and strategy, ensuring Suvoda’s offerings are both technically strong and grounded in the realities of trial participation. She is currently focused on delivering effective, user-centered solutions for participant payments, participant travel and participant scheduling to meet the evolving trial needs and set new standards for quality and value.

Message Presenter

Who Should Attend?

This webinar will appeal to professionals in:

  • Clinical Operations
  • Patient Engagement and Experience
  • Technology and Digital Innovation
  • Data and Analytics
  • CRO Partnership and Vendor Management

What You Will Learn

Attendees will leave with a practical understanding of:

  • Why patient-centricity in clinical trials has reached an inflection point, and what new industry research reveals about where execution is falling short
  • How fragmented technology ecosystems are increasing site burden
  • What the data shows about measurable improvement after deployment and why skepticism beforehand doesn’t match the reality after
  • Steps that sponsors and CROs can take starting now across technology, people and process to improve patient centricity in their trials

Xtalks Partner

Suvoda

Suvoda is a global clinical trial technology company with a market-leading, real-time software platform that empowers sponsors and CROs to make confident decisions and sites and patients to take calm, controlled action. Suvoda delivers interconnected, action-driven software solutions and industry-leading services and support, so that even in the most time-sensitive, mission-critical moments, life-changing studies keep moving forward. Headquartered outside Philadelphia, Suvoda also maintains offices in Portland, OR, Barcelona, Spain, Bucharest and Iasi, Romania, and Tokyo, Japan. The company maintains customer satisfaction scores that consistently exceed the technology industry average, contributing to the company being selected by trial sponsors and CROs to support more than 2000 trials across more than 95 countries. Suvoda recently merged with Greenphire, a leading provider of clinical trial financial management and patient support tools. To learn more, visit suvoda.com and follow Suvoda on LinkedIn.

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