In today’s data-rich healthcare landscape, open claims datasets offer unparalleled breadth and timeliness, making them one of the most powerful tools available to life sciences organisations. While disruptions in open-sourced data are inevitable, they are not a reason to shy away from using it. These datasets can deliver deep, actionable insights that drive strategic advantage, provided they’re supported by thoughtful, proactive management.
Disruptions, whether positive, like the addition of new data sources, or challenging, such as supplier exits, are part of the natural evolution of open claims. Specific changes, such as expanded coverage or improved data quality, can even enhance analytics. The key is knowing how to anticipate, interpret and respond to these shifts with confidence.
Join Symphony Health, an ICON plc company, for an engaging webinar designed to help life sciences professionals build resilience into their data strategy by proactively recognising, managing and adapting to inevitable data disruption. This session will focus on how to work with open claims data effectively, even in the face of disruption, ensuring the organisation continues to benefit from its unique strengths.
Register for this webinar to learn how to manage disruptions in open claims data and preserve analytical value proactively.
Speakers

Ram Bendre, Principal, Symphony Health, an ICON plc company
Ram Bendre has over 14 years of experience in commercial strategy and analytics across top pharmaceutical and biotech firms. He specializes in field strategy, predictive analytics and market access. With over 300 consulting frameworks delivered, Ram is known as a Solution Artist and Mentor. He holds an engineering degree from JSS University.

Stephen Bielecki, Strategic Accounts Partner, Symphony Health, an ICON plc company
Stephen Bielecki has more than 15 years of experience in the life sciences industry, including management consulting, competitive intelligence and real-world data analytics. His work has spanned both US and global markets, partnering with organizations at all phases of the product life cycle. He currently serves in a strategic advisory role to support custom solution development for Symphony clients.
Who Should Attend?
This webinar will appeal to:
- Data Scientists/Data Analysts
- Real-World Evidence (RWE) Analysts
- Health Economic & Outcomes Research (HEOR) Specialists
- Business Intelligence Managers
- Data Strategy Leads
- Commercial Brand Leads
What You Will Learn
Attendees will:
- Understand the types of disruptions in open claims data – Explore common causes of data instability and learn how these disruptions can skew key metrics and trend analyses
- Assess the impact on market share, NBRx, triggers and market sizing – Discover how disruptions can influence commercial performance indicators and forecasting, and what to watch for when interpreting shifts in competitive dynamics
- Learn best practices for collaborating with data providers – Gain insights into how proactive communication, shared methodologies and transparency can help stay ahead of disruptions and maintain analytical integrity
- Explore approaches to transparency, alerts and mitigation tools – Discover how early warning systems, clear documentation and strategic guidance can help minimise disruption-related risks and support analytical continuity
Xtalks Partner
ICON
ICON plc is a world-leading clinical research organization powered by healthcare intelligence. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations. We develop new innovations, drive emerging therapies forward and improve patient lives. With headquarters in Dublin, Ireland, ICON employed approximately 39,900 employees in 95 locations in 55 countries as of June 30, 2025. For further information about ICON, visit: www.iconplc.com.
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